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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and coordinating large teams of domain experts, ensuring quality and timely deliverables while effectively communicating complex guidelines. Proficient in tracking metrics and driving resolution of quality issues in AI training data projects.
Highest-signal resume keywords
Expert Program Manager ExperienceTeam Leadership in AI Training DataAdvanced Spreadsheet SkillsStrong Written Communication SkillsPeople Leadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementQuality Metrics TrackingRoot Cause AnalysisTask Instruction TranslationAI Training Data Evaluation
Soft Skills
CollaborationProblem-SolvingStakeholder Communication
Tools & Technologies
ExcelGoogle SheetsSQL
Industry Keywords
Human DataModel EvaluationExpert ContributorQuality TrendsMercor Projects
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Lead and coordinate a large pool of domain experts day to day
- Onboard new experts, run calls and weekly reviews, and keep work moving against deadlines and quality bars
- Guide research and product partners in closing gaps between program goals and expert output
- Translate research and leadership inputs into clear, actionable guidelines and task instructions
- Track deliverables, throughput, and quality metrics in Sheets or Excel
- Report program status clearly to stakeholders
- Evaluate expert submissions and quality trends
- Identify root causes of quality issues and provide written feedback
- Flag risks and blockers early, propose fixes, and drive them to resolution
- Collaborate with research, product, operations, and subject matter experts to ensure training-data consistency and accuracy
Requirements
What you’ll need- Experience as an Expert Program Manager (EPM), program lead, or team lead on AI training data, human data, or model evaluation projects
- 3+ years of experience leading or coordinating large contributor or expert teams against deadlines and quality bars
- Demonstrable career progression, such as Expert Contributor to Reviewer to Team Lead to Program Lead or Expert Program Manager
- Ability to engage reliably for at least 40 hours/week during weekdays
- Strong written communication skills and ability to explain complex guidelines and quality decisions clearly
- Preferred: prior experience on Mercor projects
- Preferred: degree in a STEM field
- Preferred: advanced spreadsheet skills (Sheets or Excel), working knowledge of SQL, and some coding experience
- Preferred: people leadership experience, including managing large groups of contributors or experts
Benefits
Comp & perks- W-2 employment
- Payroll
- Benefits
- Compliance support
- Opportunity to be placed at a leading AI Lab as part of its extended workforce
- Referral opportunity offering up to $1,120 per successful referral (referral limits apply)
- Equal Employment Opportunity and reasonable accommodations upon request
