Registered Nurse – Triage Nurse Specialist

Mercy Health

. Provide telephonic triage to determine the most appropriate level of care .

Posted 10/22/2026part-timeOhio • United StatesJunior💰 $32 - $52 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in telephonic triage, care coordination, and virtual monitoring while ensuring compliance with HIPAA regulations. Proficient in utilizing Electronic Medical Records and decision-making tools to enhance patient care across diverse age groups.

Highest-signal resume keywords

RN LicenseMultistate/Compact RN Licensure1 Year Acute Care Nursing ExperienceEPIC Electronic Health RecordTriage Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Telephonic TriageCare CoordinationPatient AssessmentDocumentation in Electronic Medical RecordCritical ThinkingConflict ResolutionRelationship BuildingAdaptabilityPatient Transfer LogisticsQuality Data Collection

Soft Skills

CommunicationActive Listening

Certifications & Qualifications

RN LicenseADN or Diploma Nursing

Industry Keywords

HIPAA RegulationsChronic Disease ManagementPatient AccessInjury ReportingVirtual Monitoring

About the role

Key responsibilities & impact

Provide telephonic triage to determine the most appropriate level of care
Provide requested support and/or virtual monitoring
Offer recommendations, education, and care advice using decision-making tools, clinical judgment, and defined workflows
Participate in care coordination to reduce readmissions, enhance chronic disease management, manage health risk, and support injury reporting
Schedule provider appointments and facilitate provider communication
Document accurately and promptly in the Electronic Medical Record according to best practices, guidelines, and workflows
Participate in virtual monitoring, reporting, and escalation to identified support services
Support Conduit Health Partners business functions and continuity of operations
Coordinate patient transfer logistics, patient acceptance, and bed placement
Collaborate with referring facilities, physicians, hospital staff, clinical teams, medical staff, and leadership
Identify, trend, and report barriers to patient access and throughput
Participate in process improvement, professional development, peer development, peer review, shared leadership, and quality data collection

Requirements

What you’ll need

RN license required in applicable state(s)
Multistate/Compact RN Licensure required
ADN or Diploma Nursing required
1 year of acute care nursing experience required
Designated workspace with a locked door, per HIPAA regulations
Secondary work location meeting HIPAA regulations encouraged for power outages
Minimum internet speed of 100 Mbps download and 20 Mbps upload at primary and secondary work locations
EPIC Electronic Health Record preferred
Triage experience preferred
Ability to provide care appropriate to neonates, infants, pediatrics, adolescents, adults, and geriatric patients
Ability to work assigned shifts, on-call hours, weekend rotations, and three holidays per year
Ability to occasionally travel by car to off-site locations
Manual dexterity, finger dexterity, color vision, far and near acuity, and ability to hear alarms/telephone/audio recordings
Skills in telephone or video assessment, informing medical professionals about patient conditions and care, critical thinking, communication, conflict resolution, active listening, relationship building, and adaptability

Benefits

Comp & perks

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits available for part-time employees
Remote/at-home work environment opportunity, dependent upon business needs and capability
On-call component and rotating holiday requirement