Secretary, Emergency Medical Services

Mercyhealth Wisconsin and Illinois

. Assist the executive director and management staff in the organization and communication of information.

Posted 11/5/2026full-timeJanesville • Wisconsin • United StatesMid-LevelSenior💰 $16 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while providing comprehensive administrative support, including scheduling, correspondence management, and financial processing. Proficient in maintaining records and facilitating effective operations within an agency environment.

Highest-signal resume keywords

Administrative SupportScheduling AppointmentsInvoice ProcessingInterpersonal CommunicationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TranscriptionData EntrySpreadsheet ManagementDocument CreationBilling ServicesMeeting CoordinationMinute TakingRecord KeepingInvoice CodingBudget Planning

Soft Skills

Excellent CommunicationGood Organizational SkillsIndependent Judgment

Tools & Technologies

PMM SystemPortal System

Industry Keywords

Administrative FunctionsAgency OperationsMeeting ManagementOffice Supplies ManagementStaff Coordination

About the role

Key responsibilities & impact

Assist the executive director and management staff in the organization and communication of information.
Serve as the contact person for access to administrative staff functions.
Schedule appointments, meetings, seminars and other functions for the Executive Director and agency staff.
Coordinate partner/agency functions as requested.
Secure meeting room reservations.
Answer, screen and direct telephone calls for the director.
Transcribe, type and proof correspondence; create agency forms, spreadsheets, memos, agendas, reports, policies and notices.
Order office and building supplies and stock shelves.
Create, organize and maintain logs and files.
Provide administrative support for special projects.
Attend meetings and committees, take minutes, and distribute final reports.
Code, process and pay invoices using the portal system.
Process requisitions using the PMM system.
Assist with billing services, including skilled staff payroll, entering services for billing, insurance verification and authorization, billing records, payment entry, and correspondence follow-up.
Maintain spreadsheets to track authorization for commercial, Medicaid Managed and Medicare Managed services.
Process invoices for patient supplies.
Record, track and update agency equipment disbursement to partners.
Order printed materials.
Track, record, activate and suspend agency field staff cell phones.
Assist with the annual budget planning process.

Requirements

What you’ll need

High school diploma or equivalent.
Three years of experience and/or training in secretarial field, or equivalent combination of education and experience.
Excellent interpersonal/communication skills.
Good organizational skills.
Some independent judgment is required, but alternatives are limited by standard practices and procedures.
Full-time availability: 40 hours/week.
Day shift availability.

Benefits

Comp & perks

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities