Unit Clerk, Monitor Technician, CNA – Telemetry Surveillance

Mercyhealth Wisconsin and Illinois

. Review patient information to determine normal heart rhythm patterns, current patterns, and prior variances .

Posted 10/8/2026full-timeRockford • Illinois • United StatesMid-LevelSenior💰 $19 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in monitoring cardiac rhythms and effectively communicating variances to nursing staff. Capable of maintaining accurate documentation and processing orders in a timely manner while adhering to safety procedures.

Highest-signal resume keywords

Cardiac Rhythm InterpretationTelemetry Course CompletionDocumentation StandardsOrder ProcessingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cardiac Rhythm MonitoringDocumentationOrder ProcessingBasic Computer SkillsTriage Services

Soft Skills

Calm Under PressureSound JudgmentIndependent WorkPunctualityCommunication

Certifications & Qualifications

Unit Clerk Course CompletionTelemetry Course Completion

Industry Keywords

Patient Information ReviewHeart Rhythm PatternsTelemetry ServicesSafety ProceduresCall Light Response

About the role

Key responsibilities & impact

Review patient information to determine normal heart rhythm patterns, current patterns, and prior variances
Observe cardiac monitor screens and listen for alarms to identify abnormal heart rhythm variations
Inform the RN caring for the patient of urgent rhythm variances
Provide shift reports to staff caring for the patient as requested
Complete documentation according to required standards
Measure the length and height of heart rhythm patterns on graphic tape readouts and post information in patient records
Triage the ongoing appropriateness of telemetry services with the supervisor
Process orders accurately and timely
Answer telephone calls and call lights appropriately
Provide information or relay messages to patients and staff

Requirements

What you’ll need

High School diploma or general education degree (GED) preferred
Completion of Unit Clerk course or equivalent on the job training
Ability to read and interpret cardiac rhythms preferred
Successful completion of the Mercy Health System telemetry course
Basic computer skills are beneficial
Ability to observe cardiac monitors and identify abnormal variations in heart rhythm
Ability to communicate variances to the RN caring for the patient
Ability to complete required documentation
Ability to process orders accurately and timely
Ability to answer telephone and call lights appropriately
Ability to remain calm and exercise sound judgment
Ability to follow safety and security procedures and use appropriate lifting techniques and/or equipment
Consistent attendance and punctuality
Ability to work independently and follow leadership direction

Benefits

Comp & perks

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities