Director, Customer Sales

MeridianLink

. Manage existing key accounts and scale overall bookings .

Posted 9/15/2026full-timeRemote • United StatesLead💰 $126,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales leadership with extensive experience in managing key accounts, achieving sales quotas, and overseeing financial performance and P&L responsibilities. Proven ability to develop operational initiatives, build client relationships, and lead teams to exceed corporate targets.

Highest-signal resume keywords

Sales Leadership ExperienceP&L ManagementAccount ManagementTeam LeadershipClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Quota AchievementFinancial Performance ManagementOperational Initiative DevelopmentBusiness PlanningPerformance Appraisal Execution

Soft Skills

Strong CommunicationTeam CollaborationGuidance and Mentorship

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Key Account ManagementSales StrategyCustomer AcquisitionSales Support FunctionsGeographic Territory Management

About the role

Key responsibilities & impact

Manage existing key accounts and scale overall bookings
Oversee the strategic direction, operational objectives, and overall management of the Account Management team
Accurately forecast quarterly results
Consistently exceed sales quotas
Build strong, productive client relationships
Provide high-impact leadership across teams
Direct, manage, and supervise sales support functions
Lead efforts to achieve maximum sales revenues and corporate targets
Assign sales territories, train staff, set quotas, and allocate resources
Sell the firm’s products and services to new and existing clients
Develop and expand customer accounts
Expand existing accounts within an established geographic territory or product line
Sell products or services directly to end users
Maintain relationships with existing accounts while driving new business acquisition
Execute processes within the department, establish annual objectives, and execute tactics to meet goals
Manage departmental financial performance and P&L responsibilities
Hire, fire, conduct performance appraisals, and perform pay reviews
Manage first-level managers and supervisors
Guide team activities using functional practices and management precedents
Execute financials, business planning, organizational priorities, and workforce allocation
Develop and manage operational initiatives to deliver tactical results
Communicate and present results and recommendations across disciplines

Requirements

What you’ll need

Bachelor’s degree required
8+ years of relevant sales leadership experience
Ability to provide guidance to subordinates within established MeridianLink policies
Ability to recommend policy changes and procedures affecting multiple disciplines
Ability to manage departmental financial performance and P&L responsibilities
Experience hiring, firing, conducting performance appraisals, and pay reviews
Experience managing first-level managers and supervisors
Ability to execute financials, business planning, organizational priorities, and workforce allocation
Ability to develop and manage operational initiatives
Ability to collaborate with supervisors, customers, and functional peer professionals across multiple units
Ability to partner with external stakeholders
Ability to communicate and present results and recommendations across disciplines
Ability to pass a background check, credit check, and drug test
Must provide documentation confirming identity and authorization to work in the United States

Benefits

Comp & perks

Insurance coverage (medical, dental, vision, life, and disability)
Flexible paid time off
Paid holidays
401(k) plan with company match
Remote work