IT Support Technician – Preventive Maintenance

METALINE

. Conduct preventive visits to retail stores to verify that the IT infrastructure is operating properly .

Posted 9/29/2026contractMarseille • FranceMid-LevelSenior💰 €26,000 - €32,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT support and maintenance, with a focus on preventive maintenance and first-level incident resolution. Strong communication and organizational skills are essential for effective collaboration with store managers in a luxury retail environment.

Highest-signal resume keywords

IT Support ExperienceFirst-Level Incident ResolutionPreventive Maintenance Best PracticesWorkstation Environment KnowledgeCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT MaintenanceIncident DiagnosisIntervention TrackingPreventive VisitsEquipment Inspection

Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication SkillsSelf-SufficiencyProfessional Presentation

Certifications & Qualifications

Valid Driver’s License (Category B)

Industry Keywords

Luxury EnvironmentRetailMulti-Site SupportIT InfrastructureService Quality Requirements

About the role

Key responsibilities & impact

Conduct preventive visits to retail stores to verify that the IT infrastructure is operating properly
Inspect equipment and identify any potential malfunctions
Perform initial maintenance and first-level incident resolution activities
Track completed interventions and escalate any issues to the manager
Communicate directly with store managers to ensure the IT environment is functioning properly
Work in a high-end international environment with stringent service quality requirements

Requirements

What you’ll need

Initial experience in IT support, IT maintenance, or on-site support
Good knowledge of workstation environments and IT infrastructure
Ability to diagnose and resolve first-level incidents
Awareness of preventive maintenance best practices
Valid driver’s license (Category B) required for travel between stores
Excellent interpersonal and customer service skills
Professional presentation suited to a luxury environment
Self-sufficiency and strong organizational skills
Methodical and thorough approach to intervention tracking
Strong communication skills when working with store managers
Willingness and ability to work across multiple sites
Degree or training in IT, or equivalent experience
Experience in the luxury, retail, or multi-site environment would be an advantage