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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in VIP account management and business development within the crypto and fintech sectors, with a strong focus on building relationships and driving retention among high-net-worth individuals. Possesses a solid understanding of the US trading landscape and regulatory environment, ensuring compliance while adapting communications for a targeted audience.
Highest-signal resume keywords
VIP Account ManagementBusiness Development in CryptoUS Trading Landscape KnowledgeOn Chain Trading and DeFiHigh-Net-Worth Individual Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
VIP RecruitmentNegotiation SkillsPipeline TrackingMarket Insight AnalysisCompliance with US Regulation
Soft Skills
Excellent Written CommunicationStrong Interpersonal SkillsJudgment and Decision-Making
Industry Keywords
High-Net-Worth IndividualsCrypto ExchangesBrokeragesFintechKOLs
About the role
Key responsibilities & impact- Find, recruit, onboard and retain VIP traders and high-net-worth individuals in the US
- Build relationships across the US trader, HNWI and community landscape through industry networks, referrals, events and inbound interest
- Negotiate and agree VIP terms within MetaMask's programme guidelines
- Act as each VIP's main point of contact and involve Support, Product, Marketing and leadership when needed
- Host and attend VIP gatherings across the US, with regular travel to key US hubs and industry events
- Turn VIP conversations into insights on trading behaviour, competitor offers, market shifts and product gaps, and share them with Product
- Adapt VIP materials and communications for a US audience in line with Legal guidance
- Track and report on pipeline, volume, fees and retention
- Build a growing, active and engaged US VIP community
- Drive strong retention and referrals
- Provide VIP feedback that shapes Product development
- Handle relationships in full compliance with company policies
Requirements
What you’ll need- Experience in VIP, account management or business development in crypto, exchanges, brokerages or fintech
- A credible network among high volume US traders, HNWIs, KOLs or communities, or a track record of building one
- Excellent written and spoken English, and the polish to work with high net worth clients
- A good understanding of the US trading landscape and how traders compare offers
- Comfort working towards volume, fee and deposit targets
- Solid knowledge of on chain trading and DeFi
- Sound judgement on US regulation, and comfort working with Legal guidance
- Applicants may be required to submit to background and identity verification checks, including employment, education and criminal record checks