PACS Administrator

Metasys Technologies

. Provide Level 1 technical support as a PACS Technical Support Representative .

Posted 10/21/2026contractRemote • Massachusetts • United StatesMid-LevelSenior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing Level 1 technical support for PACS and Synapse workflows, with a strong understanding of clinical data transfer protocols such as HL7 and DICOM. Proficient in troubleshooting Windows Server environments, SQL Server, and Oracle while excelling in communication and organizational skills.

Highest-signal resume keywords

PACS Technical SupportHL7 ProtocolsDICOM ProtocolsWindows ServerSQL Server

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PACS WorkflowsClinical Data TransferNetworkingOracle DatabaseMicrosoft Server 2012Microsoft Server 2016Microsoft Server 2019Microsoft Server 2022+TroubleshootingTechnical Support

Soft Skills

Communication SkillsInterpersonal SkillsOrganizational SkillsMulti-taskingDecision Making

Tools & Technologies

Windows OSSQL ServerOracleVMwareStorage Solutions

Certifications & Qualifications

Trade School Certification2 Year DegreeMicrosoft CertificationVMware CertificationCisco CertificationSecurity+ Certification

Industry Keywords

PACSSynapseMedical InformaticsClinical DataTechnical Support

Tech Stack

Tools & technologies

OracleSQLVMware

About the role

Key responsibilities & impact

Provide Level 1 technical support as a PACS Technical Support Representative
Support PACS/Synapse workflows, implementations, and application front end
Work with clinical data transfer protocols and interfaces, including HL7 and DICOM
Troubleshoot and support Windows Server environments, networking, SQL Server, and Oracle
Interpret technology data and product knowledge to make independent decisions
Achieve results and meet goals in a fast-paced team environment
Work remotely during the 9AM–6PM EST shift

Requirements

What you’ll need

Trade School Certification, 2 Year Degree, or Industry Experience Equivalent
Superior communication and interpersonal skills
Excellent phone manner
Ability to achieve results and meet goals in a fast-paced, team environment
Ability to make independent decisions based on interpretation of technology data and product knowledge
Excellent organizational and multi-tasking skills
Working knowledge of Windows OS, including Microsoft Server 2012, 2016, 2019, 2022+
Working knowledge of networking, SQL Server, and Oracle
Preferred: Knowledge of PACS-Synapse workflows and implementations
Preferred: Knowledge of PACS-Synapse application front end
Preferred: Experience with clinical data transfer protocols and interfaces (HL7 and DICOM)
Preferred: Knowledge of medical informatics architecture (VMware and Storage Solutions)
Preferred: Industry-specific certifications in relevant technical backgrounds (Microsoft, VMware, Cisco, Security+, etc.)

Benefits

Comp & perks

Contract-to-permanent opportunity
Remote work
Shift timing: 9AM–6PM EST
Confidential handling of information according to EEO guidelines