FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing IT support, including troubleshooting hardware and software issues, managing incidents, and deploying devices. Proficient in supporting retail technology and maintaining IT assets while ensuring effective communication with stakeholders.
Highest-signal resume keywords
Windows 11 ExperienceActive Directory ManagementPOS Technology SupportTroubleshooting SkillsDevice Deployment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT SupportIncident ManagementTroubleshootingDesktop ImagingDevice DeploymentService Desk ExperienceGroup Policy ManagementRetail Technology KnowledgeContinuous ImprovementDocumentation Maintenance
Soft Skills
Excellent CommunicationProblem-Solving SkillsOrganisedProactiveIndependent Work
Tools & Technologies
Microsoft 365PC-EFTPOSPryda Design SuiteSympac POSRingCentral TelephonyManageEngine Endpoint Central
Industry Keywords
IT SupportRetail TechnologyEFTPOSService RequestsEnd User Training
Tech Stack
Tools & technologiesiOS
About the role
Key responsibilities & impact- Provide onsite and remote IT support
- Respond to, triage, resolve and escalate IT service requests and incidents across K&B
- Troubleshoot hardware, software and retail systems
- Manage incidents through to resolution
- Deploy devices and support site technology
- Maintain IT assets and documentation
- Support projects and continuous improvement
- Train and support end users
- Identify and prevent technology issues
- Support bespoke factory machinery installations
- Learn and support PC-EFTPOS, Pryda Design Suite, Sympac POS, RingCentral Telephony and ManageEngine Endpoint Central
Requirements
What you’ll need- Experience with Windows 11, iOS and Microsoft 365
- Experience with Active Directory and Group Policy
- POS, EFTPOS and retail technology support knowledge
- Desktop imaging and device deployment experience
- Previous IT support or service desk experience
- Strong troubleshooting and problem-solving skills
- Excellent communication and stakeholder skills
- Organised, proactive and able to work independently
- Occasional after-hours and weekend support may be required
Benefits
Comp & perks- Full-time position working Monday to Friday
- Supportive team and on-the-job learning
- Room to grow and broaden IT skills
- Daily variety across support, deployment, projects, and infrastructure
- Visible impact and opportunity to contribute ideas to improve standards and service