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HRIS Operations Specialist
Methodist Le Bonheur Healthcare. Manage intake, assignment and timely resolution of HRIS requests .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing HRIS requests, ensuring data integrity, and supporting HCM applications. Strong organizational and communication skills are essential for collaborating with various stakeholders and responding to application issues effectively.
Highest-signal resume keywords
Bachelor's Degree In Information Technology1–3 Years Of Professional HR ExperienceHCM Application KnowledgeAdvanced Microsoft Office Suite SkillsStrong Organizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HRIS ManagementData Integrity AuditsSystem Issue InvestigationBusiness Request AnalysisTechnical Documentation Interpretation
Soft Skills
Oral Communication SkillsWritten Communication SkillsMeeting Facilitation SkillsCollaboration Skills
Industry Keywords
Clinical Business SupportRegulatory Compliance Processes24/7 On-Call SupportFast-Paced Environment
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Manage intake, assignment and timely resolution of HRIS requests
- Complete initial assessment and investigation of system and operational issues
- Reassign requests when appropriate to support proper resolution
- Assess, prioritize and escalate requests based on business needs
- Provide direct support for standard reporting, transactional loads, field/value changes, regulatory/compliance processes and data integrity audits
- Provide indirect support for system releases, fixes and patches across HCM Technology areas
- Support testing of technical HCM business solutions
- Collaborate with IT, HR partners, ERP leads, leadership and external stakeholders
- Maintain security, integrity and confidentiality of patient, business and human resource data
- Respond on a 24/7 on-call basis to application issues
- Travel to organizational areas, local and remote, as needed
- No supervisory or lead responsibilities
Requirements
What you’ll need- Required: Bachelor's Degree in Information Technology
- Required: 1–3 years of professional HR or related experience in a clinical/hospital business support role
- Ability to learn and support resolution of business requests
- Ability to analyze and direct business requests
- Ability to manage and prioritize competing priorities in a fast-paced environment
- Strong organizational skills
- HCM application knowledge
- Demonstrated oral and written communication skills
- Meeting facilitation skills
- Internal and external collaboration skills
- Advanced Microsoft Office Suite skills
- Ability to work varying hours and respond on a 24/7 on-call basis
- Ability to travel to any area of the organization as needed
- Must provide own transportation
- Ability to occasionally lift and/or move equipment up to 25 pounds without assistance and up to 40 pounds with assistance
- Ability to occasionally crouch, kneel, bend and/or crawl and use small hand tools
- Ability to sit for extended periods
- Ability to understand complex verbal and written communications
- Ability to interpret equipment status indicators and technical documentation
Benefits
Comp & perks- Employer of choice and career growth opportunities
- Mission-driven work caring for the community and patients
- Family, team and Power of One culture
- 24/7 on-call support responsibilities