Salesforce Systems Administrator

MetroStar

. Administer, configure, and maintain the Army's Salesforce-based AIE Recruiting Platform .

Posted 10/6/2026full-timeRemote • United StatesJuniorMid-Level💰 $140,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering and configuring Salesforce environments, with a strong focus on translating business requirements into scalable solutions. Proficient in leveraging AI-enabled tools and ensuring compliance with cybersecurity and data governance standards.

Highest-signal resume keywords

Salesforce AdministrationSalesforce ConfigurationRequirements AnalysisAI-Enabled Tools UtilizationData Quality Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce FlowWorkflow AutomationData ManagementReportingSystem IntegrationTroubleshootingUser ManagementAgile MethodologiesPredictive AnalyticsSolution Testing

Soft Skills

Analytical SkillsProblem-Solving SkillsOrganizational SkillsWritten CommunicationVerbal Communication

Tools & Technologies

SalesforceEinstein AIAgentforceCloud-Based PlatformsCRM Systems

Industry Keywords

CybersecurityData GovernanceBusiness Process ImprovementRecruiting OperationsPerformance Metrics

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Administer, configure, and maintain the Army's Salesforce-based AIE Recruiting Platform
Configure and manage Salesforce objects, fields, page layouts, record types, workflows, validation rules, approval processes, Flows, and security settings
Gather, analyze, document, and translate business requirements into scalable Salesforce solutions
Collaborate with Product Leads, Product Designers, Developers, and government stakeholders to implement new capabilities and enhancements
Support the design, testing, deployment, and maintenance of Salesforce functionality and integrations
Develop and maintain reports, dashboards, and analytics supporting recruiting operations and leadership decision-making
Monitor platform performance, data quality, system security, and user adoption metrics
Troubleshoot platform issues and coordinate resolution across technical teams
Support user acceptance testing, release management, and production deployments
Identify opportunities to improve recruiting processes through automation and streamlined workflows
Leverage Salesforce AI capabilities, Agentforce, Einstein AI, generative AI tools, and emerging technologies
Use AI-enabled tools for requirements analysis, solution development, documentation, testing, and process improvement
Ensure compliance with Army, DoD, cybersecurity, privacy, and data governance requirements
Create and maintain system documentation, configuration guides, standard operating procedures, and training materials
Provide end-user support, platform training, and knowledge transfer
Contribute to program deliverables, performance metrics, and continuous improvement efforts

Requirements

What you’ll need

Bachelor's degree in an applicable field plus one full academic year of graduate education in a specialized field; OR Bachelor's degree in a specialized field plus two (2) years of applicable experience; OR Bachelor's degree in any field with a minimum of three (3) years of specialized experience
Experience administering Salesforce environments in a professional setting
Knowledge of Salesforce configuration, security models, user management, data management, reporting, and workflow automation
Experience gathering requirements and translating business needs into technical solutions
Experience supporting enterprise software applications, cloud-based platforms, or CRM systems
Proficiency with Salesforce Flow, permission sets, profiles, dashboards, reports, data imports, and platform configuration
Experience testing, troubleshooting, and resolving system and application issues
Ability to analyze business processes and recommend improvements through automation and technology solutions
Familiarity with Agile development methodologies and iterative delivery practices
Experience working with system integrations, APIs, and third-party applications preferred
Experience supporting data quality, governance, and system security initiatives
Knowledge of AI-enabled Salesforce capabilities including Einstein AI, Agentforce, predictive analytics, or other emerging technologies preferred
Experience utilizing AI tools to improve productivity, documentation, analysis, or business processes
Understanding of software development lifecycle concepts, system requirements analysis, and solution testing
Strong analytical, problem-solving, and organizational skills
Strong written, verbal, and presentation skills
Ability to work independently and develop innovative approaches to solving complex technical and business challenges
Must verify identity and eligibility to work in the United States upon hire

Benefits

Comp & perks

Performance-based bonuses
Company-paid training and/or certifications
Referral bonuses
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holidays
Parental Leave and dependent care
Flexible work arrangements
Professional development opportunities
Employee assistance and wellness programs