Account Manager

Metsä Group

. Manage existing business, accounts and customer relationships according to account plans and strategy .

Posted 11/4/2026full-timeRemote • Finland, SwedenMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong B2B Sales and Account Management capabilities, with a focus on customer relationship management, pricing strategies, and market trend analysis. Proficient in utilizing CRM systems and sales reporting tools to drive business growth in the packaging industry.

Highest-signal resume keywords

B2B Sales ExperienceAccount ManagementCRM Systems ProficiencyFluent in Swedish and EnglishCommercial Acumen

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales PlanningBudget PreparationPricing ManagementMarket Trend AnalysisOpportunity Pipeline Development

Soft Skills

Strong Communication SkillsNegotiation SkillsCustomer-OrientedProactiveStructured

Tools & Technologies

CRM SystemsSales Reporting ToolsMS OfficeM365 Copilot

Industry Keywords

Packaging IndustryPaper IndustryBoard IndustryInternational SalesCustomer Relationship Management

About the role

Key responsibilities & impact

Manage existing business, accounts and customer relationships according to account plans and strategy
Prepare and deliver annual budgets or sales plans for a dedicated customer portfolio, including volumes, pricing, stock management and payments
Identify and develop new business and prospecting activity
Build an opportunity pipeline and convert prospects into buying accounts and live business
Monitor and communicate customer activity, market trends and end-use packaging developments
Liaise with sales, customer service, technical service, production, marketing and other organizational functions
Coordinate customer approaches involving relationship management, pricing, service offerings, technical service and marketing concepts
Implement company strategy and policies in daily activities and planning
Ensure timely internal reporting, including forecasting and monthly reports
Participate in working groups and sales meetings as requested

Requirements

What you’ll need

A relevant higher education degree or equivalent commercial experience
Solid experience in B2B sales and account management in an international environment
Background in paper, board, packaging, or related industries is a strong advantage
Strong commercial acumen with the ability to manage complex pricing and business models
Comfortable working with CRM systems, sales reporting tools, MS Office including AI-tools like M365 Copilot
Proactive, structured, and customer-oriented with strong communication and negotiation skills
Fluent in Swedish and English; Finnish and additional European languages are a plus
Willingness to travel within the region and within Europe

Benefits

Comp & perks

Comprehensive occupational health care
Extensive training and development opportunities
Culture and sports benefits
Safe working environment
Support for personal career development