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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and customizing Microsoft Dynamics 365 CE/CRM and Power Platform applications, with a strong focus on automating workflows and enhancing user experience. Proficient in collaborating with cross-functional teams to translate business requirements into effective technical solutions.
Highest-signal resume keywords
Microsoft Dynamics 365 CE/CRM ConfigurationPower Platform DevelopmentC# Plugin DevelopmentAgile Delivery MethodologiesData Migration and Integration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Microsoft Dynamics 365 CE/CRMPower Apps DevelopmentPower Automate FlowsClient-Side JavaScriptData Migration ToolsApplication Lifecycle ManagementAzure DevOpsDocument ManagementWorkflow AutomationPerformance Optimization
Soft Skills
Analytical SkillsProblem-Solving SkillsCollaborationCommunication SkillsTraining and Documentation
Tools & Technologies
KingswaySoftAzure Data FactorySharePointPower BIDataverse
Certifications & Qualifications
Power Platform Functional Consultant AssociatePower Platform Developer AssociateDynamics 365 FundamentalsPower Platform App Maker Associate
Industry Keywords
Enterprise CRM TransformationPublic Sector IT StandardsAccessibility StandardsMulti-Tenant CRM ImplementationsSecurity Clearance
Tech Stack
Tools & technologiesAzureERPJavaScript
About the role
Key responsibilities & impact- Implement an online digital signature capability integrated with Dynamics and the client portal
- Develop and deploy a portal module that automatically informs clients and enables post-project reporting
- Migrate and upgrade an existing client-facing platform to a new environment with enhanced performance, security, and scalability
- Automate and optimize the project cancellation process
- Streamline document management and workflow processes between SharePoint and Dynamics
- Address ongoing performance, security, and usability enhancements across the Dynamics and Portal ecosystem
- Support high-priority modernization projects within a multi-year enterprise CRM transformation
- Collaborate with Product Owners, Business Analysts, and Technical Architects to translate business requirements into technical solutions
- Provide demos, documentation, and training to business users
Requirements
What you’ll need- A degree or diploma in Computer Science, Information Technology, Software Engineering, or a related discipline
- Minimum 5 years of hands-on experience configuring, customizing, and supporting Microsoft Dynamics 365 CE/CRM and Power Platform applications
- Demonstrated experience customizing entities, forms, views, and dashboards
- Demonstrated experience implementing workflows, business rules, and process flows
- Demonstrated experience developing Power Apps (Canvas and Model-Driven) and Power Automate flows
- Demonstrated experience writing client-side JavaScript for form validation and business logic
- Demonstrated experience extending Dynamics 365 functionality using C# plugins and custom workflow activities
- Demonstrated experience with data migration and integration tools such as KingswaySoft, Azure Data Factory, or Power Automate
- Experience working in Agile delivery environments, including backlog grooming, sprint planning, and delivering user stories
- Experience with Application Lifecycle Management (ALM) in the Power Platform, including Azure DevOps pipelines and solution packaging for multi-environment deployments
- Eligible to obtain and hold a government security clearance (Reliability Status or higher) at time of contract award
- Fluent in English
- Microsoft certifications such as Power Platform Functional Consultant Associate, Power Platform Developer Associate, Dynamics 365 Fundamentals (CRM or ERP), or Power Platform App Maker Associate (preferred)
- Strong understanding of the Dynamics 365 security model, authentication methods (Azure AD, MFA, conditional access), and role-based security (preferred)
- Knowledge of Power BI integration for reporting and analytics (preferred)
- Understanding of Dataverse schema and relationships between entities (preferred)
- Familiarity with multi-tenant CRM implementations and scaling strategies (preferred)
- Knowledge of public sector enterprise IT standards, including accessibility (WCAG/WET), is an asset
- Strong analytical and problem-solving skills
- Ability to collaborate with Product Owners, Business Analysts, and Technical Architects to translate business requirements into technical solutions
- Excellent communication skills to provide demos, documentation, and training to business users
- Ability to work independently as well as in cross-functional Agile teams
Benefits
Comp & perks- Contract length: 3 years from contract award, with a potential 1-year optional extension
- Remote work arrangement
- Opportunity to support multi-year Microsoft Power Platform modernization projects
- Potential to obtain and hold a government security clearance (Reliability Status or higher) at time of contract award
