Channel Ticketing Specialist

MGM Resorts International

. Accurately maintain all aspects of the Archtics/Ticketmaster event programming .

Posted 9/24/2026full-timeRemote • Nevada • United StatesJuniorMid-Level💰 $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Archtics event programming and ticketing operations, with a strong focus on inventory management, pricing strategies, and system functionality. Proven ability to support box offices and show partners while analyzing ticketing data for revenue optimization.

Highest-signal resume keywords

Archtics Event ProgrammingTicketing System ExperienceInventory ManagementHospitality Industry ExperienceManagerial Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event ProgrammingTicket Types ManagementHold ClassesTicket TemplatesService Fees ManagementPromotional Inventory ManagementInternet Links ManagementCompetitive Rate AnalysisRevenue Opportunity IdentificationTicket Block Monitoring

Soft Skills

Timely CommunicationCustomer Service

Certifications & Qualifications

Associate's Degree Preferred

Industry Keywords

HospitalityEntertainmentTicket OfficeEvent ManagementTicket Pricing

About the role

Key responsibilities & impact

Accurately maintain all aspects of the Archtics/Ticketmaster event programming
Support property box offices and show partners with programming in a timely and courteous manner
Maintain and monitor the size of ticket blocks, ticket prices, and inventory of all ticket outlets
Maintain functionality, content, and marketing promotions on all property websites
Monitor functionality of systems and interfaces for all ticketing operations and advise management
Conduct random shops of all channels to ensure rate integrity and competitive set as required
Monitor available inventory and advise management of potential revenue opportunities and recommended allocation changes
Assist in development, daily preparation, and communication of managerial reports for tracking, analysis, and monitoring of ticketing
Perform event programming, including event building, ticket types, hold classes, ticket templates, confirmation templates, service fees, promotion and wholesaler inventory, allocations, and internet links

Requirements

What you’ll need

2+ Years of prior relevant experience in Architics or an equivalent of training and experience
2+ Years of prior relevant experience in hospitality industry
Work varied shifts, to include weekends and holidays
Associate's Degree preferred
6+ Months of prior relevant experience working with any ticketing system preferred
Experience in Entertainment and/or Ticket Office preferred

Benefits

Comp & perks

Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free parking on and off shift.
Health & Income Protection benefits (for eligible employees).
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.