Account Manager

MGMA

. Build and maintain long-term, trust-based partnerships with client accounts .

Posted 11/6/2026full-timeDenver • Colorado • United StatesMid-LevelSenior💰 $69,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client management and customer engagement, with a strong focus on upselling and cross-selling within the healthcare sector. Proficient in developing tailored strategies to enhance client relationships and drive revenue through effective sales techniques.

Highest-signal resume keywords

Client ManagementUpselling And Cross-SellingCustomer EngagementSales Automation ToolsCRM Software

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales AcumenConsultative SellingTargeted ProspectingAccount Strategy DevelopmentRevenue Generation

Soft Skills

Relationship BuildingOrganizational SkillsTime ManagementCommunication Skills

Tools & Technologies

Microsoft OfficeCRM SoftwareSales Automation Tools

Industry Keywords

Healthcare OrganizationsMembershipSaaSMarket Segment Knowledge

About the role

Key responsibilities & impact

Build and maintain long-term, trust-based partnerships with client accounts
Engage customers through utilization of purchased products and retain and upsell accounts into MGMA’s full product and service suite
Develop tailored engagement strategies for small-market, mid-market, and corporate vendor accounts
Build engagement and full-year marketing plans with corporate vendor marketing decision-makers
Drive revenue through exhibit, sponsorship, partnership, and advertising renewal sales
Create account strategies aligned with client objectives
Identify and pursue upsell, cross-sell, and renewal opportunities
Answer questions about MGMA’s product suite and conduct outbound relationship calls and emails
Track client feedback, renewals, losses, sales, and account information in the CRM
Monitor account health through key metrics and report progress internally and to clients
Capture member needs with the supervisor
Coordinate with support staff on logistics and administrative functions related to member product access and engagement
Travel to support conference operations and engage directly with clients
Perform other duties as required to ensure organizational success

Requirements

What you’ll need

Bachelor’s degree in Business, Communications, Marketing, or a related field is required
Three (3) or more years of experience in client management, customer service, and executing against targets and sales plans
Proven track record of selling or upselling higher levels of products/services to a challenging customer base
Experience in a membership and/or SaaS setting preferred
Experience driving customer engagement, developing relationships, and managing the needs of healthcare organizations preferred
An equivalent combination of education and experience may be substituted on a year for year basis
Comprehensive knowledge of MGMA and customer industry and day-to-day challenges relative to the market segment
Relationship and sales acumen, consultative selling, targeted prospecting, upselling, and cross-selling skills
Ability to proactively reach out to existing customers within required timeframes
Ability to identify customer needs and recommend membership/products/services
Ability to organize work, prioritize tasks, and meet deadlines
Proficiency in Microsoft Office products, sales automation tools, and CRM software
Reliable transportation
Valid driver’s license

Benefits

Comp & perks

Medical, dental, and vision coverage
Life insurance
Short- and long-term disability
401(k) plan with company match
Profit-sharing
Professional development opportunities
Hybrid work schedule
Employee assistance program
Three weeks of vacation
80 hours of sick time
11 paid holidays
Flexible spending account
On-site fitness center
Volunteer opportunities
Tuition assistance