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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while effectively managing customer interactions and coordinating with automotive service providers. Proficient in data entry and IT systems, with a focus on accuracy and customer satisfaction.
Highest-signal resume keywords
Strong Communication SkillsCustomer-Focused ApproachData Entry SkillsVery Good Written And Spoken GermanOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryIT Systems ProficiencyTire Size KnowledgeVehicle Details Recording
Soft Skills
Calm Under PressureReliabilityWell-Organized
Industry Keywords
Automotive RepairService CoordinationCustomer ServiceTire Breakdown Handling
About the role
Key responsibilities & impact- Handle incoming customer calls relating to tire breakdowns
- Accurately record and enter all relevant information into the company’s IT systems, including the exact location, vehicle details, and required tire sizes
- Identify and contact automotive repair shops and service partners to locate the nearest suitable provider
- Actively communicate and coordinate between customers and the assigned repair shop
- Thoroughly track the progress of each service call and all status updates to ensure smooth subsequent billing
Requirements
What you’ll need- Strong communication skills, a customer-focused approach, and the ability to remain calm under pressure
- Good IT skills for fast and accurate data entry
- Reliable and well-organized working style
- Very good written and spoken German
- Basic knowledge of English
- Additional language skills are an advantage
Benefits
Comp & perks- A positive working environment in a competent and motivated team
- Job security with a permanent, full-time contract
- 30 days of annual leave
- Attractive compensation, reviewed annually, plus holiday pay and lucrative bonuses
- Good career development opportunities through the Euromaster Academy
- Digital learning opportunities on our platform
- Company events, such as team-building activities
- Flexible working hours and the option to work remotely
- Employer-funded savings benefits
- Employee discounts on our products and services
- Corporate benefits
- Bicycle leasing