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Michelin

Business Communication Partner – B2C, Quality

Michelin

. Contribute to strategic planning and decision-making as a member of the Management Team .

Posted 10/13/2026full-timeGreenville • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in strategic communications, internal communications, and crisis communication, with a strong focus on employee engagement and brand strategy. Proficient in developing and implementing communication plans and evaluating their effectiveness across various channels.

Highest-signal resume keywords
Strategic CommunicationsCrisis CommunicationInternal CommunicationsCommunication PlanningBrand Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Communication PlanningRisk ManagementPerformance MeasurementStakeholder CommunicationEmployee Engagement
Soft Skills
Excellent Written CommunicationStrong Interpersonal SkillsSound JudgmentAnalytical Skills
Tools & Technologies
Microsoft 365Emerging AI Tools
Industry Keywords
Corporate CommunicationsPublic RelationsReputation ManagementInternal Communication Strategy

About the role

Key responsibilities & impact
  • Contribute to strategic planning and decision-making as a member of the Management Team
  • Develop and implement internal communication plans aligned with Michelin’s global communication strategy and business priorities
  • Develop and implement communication policies, methods, and tools that promote employee engagement
  • Evaluate communication effectiveness and manage associated risks
  • Advise and support the Management Team on internal communication strategies and activities
  • Support crisis communication efforts and develop timely, appropriate messaging
  • Provide communication guidance and support to teams involved in projects with social impact
  • Implement and evaluate communication initiatives and channels, including the intranet, internal social networks, events, and newsletters
  • Collaborate with central communication teams and the Press Service to develop key messages
  • Support communication initiatives for external audiences, including business partners and suppliers
  • Support Michelin’s brand strategy and ensure consistent application of brand standards

Requirements

What you’ll need
  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field is preferred
  • Significant experience in strategic communications, internal communications, corporate communications, or a related field
  • Experience partnering with senior leaders and management teams to provide strategic communication counsel
  • Experience developing communication plans for employee engagement, organizational change, and stakeholder communications
  • Strong crisis communication and risk management skills
  • Experience with Microsoft 365 applications and emerging AI tools
  • Knowledge of brand strategy and reputation management
  • Ability to manage multiple communication initiatives and events, including stakeholders, timelines, budgets, and deliverables
  • Strong analytical skills, including establishing communication performance indicators, measuring engagement, and analyzing results
  • Excellent written and verbal communication skills, sound judgment, and strong interpersonal skills
  • Candidates must submit at least one original communication sample
  • Submitted samples must not contain confidential, proprietary, or sensitive information belonging to a current or former employer
  • Position is not available for immigration sponsorship

Benefits

Comp & perks
  • Personalized development plans, mentorship, and cross-functional opportunities
  • Unique career paths and opportunities for advancement
  • Diverse, supportive and inclusive work environment
  • Option to join one of our Connected Communities
  • Opportunities to work on projects involving sustainable materials and digital transformation
  • Sustainable business practices
  • Reasonable accommodations for disabilities and sincerely held religious beliefs