Data & Process Leader

Michelin

. Provide full functional and digital support at agency level .

Posted 11/12/2026full-timeSeoul • South KoreaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates mastery in business processes across Finance, Purchasing, Demand Management, Supply Chain, and CRM/ERP systems, ensuring data quality and compliance with OCA standards. Capable of leading digital projects and coordinating cross-functional teams to enhance operational efficiency.

Highest-signal resume keywords

Business Process MasteryTechnical Understanding of OCA EcosystemData Quality AssuranceEnd-to-End Process ReviewProject Coordination

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Finance & Purchase to PayDemand ManagementSupply & LogisticsInvoice to CashAccount ManagementCRMERPData CleansingIncident DiagnosisCorrective Action Tracking

Soft Skills

Training End UsersProblem SolvingCross-Functional Coordination

Tools & Technologies

BSCSFDC3PL IntegrationsS2S IntegrationsCustomer Ordering PortalsBusiness Intelligence (BI)

Industry Keywords

OCA StandardsData ProtectionSegregation of DutiesOnboarding ProcessesCompliance

Tech Stack

Tools & technologies

ERPSFDC

About the role

Key responsibilities & impact

Provide full functional and digital support at agency level
Diagnose and solve incidents autonomously, escalating qualified cases to the Core Team when needed
Secure data quality and proper application of OCA standards
Run daily and weekly performance routines, including incident tracking and KPI follow-up
Manage the full OCA value chain across finance, purchasing, demand, supply, logistics, invoicing, payments, collections, account management, CRM, and ERP
Own and stabilize local integrations, including 3PL, S2S customer interfaces, ordering portal, and BI
Ensure continuity across physical, transactional, and financial flows
Perform regular end-to-end process reviews and document deviations from OCA standards
Prioritize and track corrective action plans through closure and capture lessons learned
Train end users and newcomers and build local process and tool autonomy
Maintain and share local procedures and operating modes
Consolidate, qualify, structure, and prioritize end-user evolution requests for Core Team review
Anticipate project topics and account for feasibility and execution constraints in agency decisions
Manage user access rights across OCA applications while ensuring security, data protection, and segregation of duties
Lead or contribute to local digital and process-related projects, including feature deployments, improvement initiatives, data cleansing, and integration adjustments
Coordinate business and Engineering teams to ensure project delivery and adoption

Requirements

What you’ll need

Business process mastery across Finance & Purchase to Pay, Demand Management, Supply & Logistic, Invoice to Cash & Account Management, and CRM/ERP Core
Technical understanding of the OCA ecosystem, including BSC, SFDC, 3PL integrations, S2S integrations, customer ordering portals, and BI
Ability to diagnose and solve most incidents autonomously
Ability to secure data quality and compliance with OCA standards
Ability to read and qualify technical symptoms and translate them into business impact
Ability to perform end-to-end process reviews and assess business, compliance, and customer impacts
Ability to prioritize and track corrective action plans
Ability to train end users and newcomers
Ability to manage access rights across OCA applications and ensure compliance with security and data protection policies
Knowledge of segregation of duties and onboarding/offboarding processes
Ability to lead or contribute to local digital and process-related projects
Ability to coordinate cross-functional activities between business and Engineering teams