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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and organizational skills to effectively manage multi-site operations while ensuring customer satisfaction and compliance with safety standards. Possesses business acumen and a commercial mindset to drive sales and develop a robust customer portfolio.
Highest-signal resume keywords
Multi-Site Operational ManagementLeadership SkillsCustomer FocusBusiness AcumenOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementFinancial ManagementCommercial ManagementCustomer Portfolio DevelopmentPerformance Driving
Soft Skills
Team MotivationAttention to Detail
Tools & Technologies
Office ToolsDigital Tools
Certifications & Qualifications
Two-Year Degree in SalesTwo-Year Degree in CommerceTwo-Year Degree in Business Management
Industry Keywords
Customer SatisfactionSafety ComplianceOperational Procedures
About the role
Key responsibilities & impact- Oversee the administrative, commercial, and financial management of a center dedicated to the maintenance of passenger and commercial vehicles
- Lead and motivate the center team
- Drive area performance by fostering synergies between centers and enhancing the customer experience
- Lead a team of employees working across all sites
- Ensure customer satisfaction while complying with safety rules and the company’s operating procedures
- Develop and retain the customer portfolio by offering suitable products and services
- Boost area performance by driving sales
- Develop the team’s skills
Requirements
What you’ll need- At least a two-year degree in sales, commerce, or business management
- At least 5 years of successful experience in multi-site operational management
- Proficiency in office and digital tools
- Strong leadership skills
- Strong customer focus
- Business acumen and a keen commercial mindset
- Organizational skills
- Ability to unite and motivate teams
- Rigor and attention to detail
Benefits
Comp & perks- Performance bonuses
- Management-level status: 218 working days per year
- Additional days off (RTT)
- Comprehensive onboarding program
- Role-specific training
- Career development and mobility opportunities within the Group
- Social and Economic Committee (CSE) benefits
- Meal vouchers
- Michelin Group employee share ownership plan
- Comprehensive health insurance
- Life and disability insurance coverage
- Savings plan enhanced by the company matching contribution (PEE/PERCOL)
