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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on collaboration and attention to detail while handling employee requests and maintaining confidentiality of personal data. Proficient in French at a B2 level and capable of adapting to new tools and technologies.
Highest-signal resume keywords
French Language Proficiency (B2 Level)Customer-Focused ApproachAttention to DetailTeamwork and CollaborationConfidentiality Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intermediate Computer Skills
Soft Skills
InitiativeProblem-Solving
Industry Keywords
Human ResourcesEmployee RequestsTeleworkingWorking TimeIllness ManagementMobility Support
About the role
Key responsibilities & impact- Process requests received by email
- Assist HR Administrators with employee requests in France, including teleworking, working time, illness, and mobility
- Collaborate with Human Resources actors
- Contact employees by phone when necessary to resolve problems quickly
- Provide back-up for another team member during absences
- Provide occasional support for team activities at the direct manager's request
- Perform other tasks at the hierarchical superior's request
Requirements
What you’ll need- Good knowledge of French (minimum B2 level)
- Intermediate computer skills, with the ability to learn new tools
- Customer-focused approach and willingness to take initiative
- Attention to details
- Teamwork and collaboration
- Ability to respect confidentiality of employees' personal data and travel-related information
- Ability to follow rules for prioritizing activities
Benefits
Comp & perks- Paid traineeship
- Attractive benefits package
- Hybrid way of working
- Learning opportunities to develop competencies
- Real business challenges
- Experienced mentor to guide you