Administrative Operations Representative

Mid-Continent Group

. Scan, index, retrieve, update, and maintain electronic and physical records .

Posted 10/16/2026full-timeTulsa • Oklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in records management, document imaging, and administrative support within an office environment, with a strong emphasis on organizational skills and attention to detail. Proficient in operating office and document-processing equipment while maintaining confidentiality and adhering to regulatory requirements.

Highest-signal resume keywords

Records ManagementDocument ImagingOrganizational SkillsAttention To DetailInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryFilingReport PreparationMail ServicesQuality ReviewsInventory ManagementSupply ManagementDocument ProcessingPostage Records MaintenanceDocument Assembly

Soft Skills

Strong Communication SkillsCustomer ServicePrioritization

Tools & Technologies

Office EquipmentMailroom EquipmentDocument-Processing Equipment

Industry Keywords

Administrative SupportRecords ManagementInsurance Industry

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Scan, index, retrieve, update, and maintain electronic and physical records
Prepare documents for scanning, storage, assembly, or distribution
Process, sort, distribute, and track incoming and outgoing mail and packages
Maintain postage records and follow established procedures
Perform filing, copying, data entry, record maintenance, report preparation, correspondence, inventory, and supply management
Greet visitors and assist employees, vendors, agents, and customers
Route phone calls and respond to routine inquiries
Assemble and distribute policy documents, reports, forms, and marketing materials
Complete quality reviews for accuracy and completeness
Operate office, mailroom, printing, bindery, and document-processing equipment
Maintain confidentiality and follow company policies and regulatory requirements
Prioritize assignments, meet service standards, and perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Experience in administrative support, records management, mail services, document imaging, or a related office environment preferred
Insurance industry experience preferred
Strong organizational skills
Strong communication skills
Strong attention-to-detail skills
Regular, reliable attendance
Ability to walk, stand, bend, reach, and lift up to 50 pounds
Ability to operate office, mailroom, and document-processing equipment
Applicants must be authorized to work in the United States without the need for current or future sponsorship

Benefits

Comp & perks

Medical, dental, and vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off
Paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits