Master Scheduler

Midi Health

. Process clinician time off, schedule changes, and Clinician Hub requests following established guidelines .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSenior💰 $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Clinical Scheduling, particularly with AthenaHealth, ensuring accurate and efficient management of clinician schedules across multiple time zones. Maintains strong attention to detail while adapting to dynamic operational demands and prioritizing patient needs.

Highest-signal resume keywords

Clinical SchedulingAthenaHealth ProficiencyTime Zone SchedulingAttention to DetailDigital Healthcare Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical SchedulingPatient Rescheduling WorkflowsDocumentation ManagementTicket CategorizationSchedule BuildingTemplate ManagementAppointment Duration ManagementOperational Demand AdaptationOnboarding/Offboarding SupportProcess Testing

Soft Skills

OwnershipPrioritizationDynamic AdaptabilityCross-Training SupportAttention to Detail

Tools & Technologies

AthenaHealth

Industry Keywords

Digital HealthcareClinician Hub RequestsAdministrative BlocksQueue ManagementTime-Sensitive Rescheduling

About the role

Key responsibilities & impact

Process clinician time off, schedule changes, and Clinician Hub requests following established guidelines
Complete assigned queue expectations, updating availability, administrative blocks, and recurring adjustments
Manage patient rescheduling workflows resulting from schedule updates
Maintain accurate documentation and ticket categorization
Prioritize requests by urgency and patient impact, maintaining ownership through resolution and escalating barriers promptly
Manage urgent callouts, disruptions, and time-sensitive patient rescheduling
Build and maintain schedules, templates, appointment durations, and ramp schedules, auditing for accuracy
Adapt dynamically across queues and provide backup support during PTO, volume spikes, or launches
Support onboarding/offboarding, process testing, cleanups, and ongoing cross-training
Maintain proficiency across multiple workflows, with primary assignments shifting based on operational demand

Requirements

What you’ll need

Minimum of 1 year experience working for a digital healthcare company is required
Minimum of five (5) years as a Clinical Scheduler building clinician schedules in AthenaHealth
5+ years using AthenaHealth (Athena) required
Proficiency in scheduling across multiple time zones
Strong attention to detail
Sunday through Thursday, 9:30am–6pm PST scheduling commitment
Must be authorized to work in the United States without current or future sponsorship needs

Benefits

Comp & perks

Flexible work schedule
Fully remote, work from home opportunity
Work-from-home monthly stipend
Medical benefits
Dental benefits
Vision benefits
401k
Full-time, 40-hour work-week