Operational MI Analyst

Midland Credit Management, an Encore Capital Group Company

. Deliver high-quality management information, reporting, and analytics supporting operational performance and business decision-making .

Posted 11/9/2026full-timeSaltcoats • United KingdomMid-LevelSenior💰 £35,000 - £45,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational Management Information (MI), reporting, and analytics, with a strong focus on delivering actionable insights and driving continuous improvement. Proficient in advanced data analysis, stakeholder management, and developing automated reporting processes to enhance business performance.

Highest-signal resume keywords

Advanced Microsoft Excel SkillsAdvanced Power BI SkillsStrong SQL SkillsExperience With Large DatasetsExcellent Stakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational MIReportingAnalyticsData AnalysisAutomated Reporting Processes

Soft Skills

Excellent Analytical SkillsExcellent Problem-Solving SkillsExcellent Communication Skills

Industry Keywords

Stakeholder RelationshipsBusiness Decision-MakingContinuous ImprovementTrends AnalysisRisk Identification

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Deliver high-quality management information, reporting, and analytics supporting operational performance and business decision-making
Work closely with stakeholders across the business to provide actionable insights and drive continuous improvement
Design, develop, and maintain operational MI, reporting, and dashboard solutions
Ensure reporting outputs are accurate, timely, and aligned to business requirements
Analyse operational data to identify trends, risks, opportunities, and improvements
Develop automated reporting processes to improve efficiency, consistency, and scalability
Build strong stakeholder relationships and support data use to drive business performance

Requirements

What you’ll need

Experience within an operational MI, reporting, or analytics environment
Advanced Microsoft Excel skills
Advanced Power BI skills
Strong SQL skills
Experience working with large datasets
Ability to translate business requirements into meaningful reporting and analytical solutions
Excellent analytical skills
Excellent problem-solving skills
Excellent communication skills
Excellent stakeholder management skills
Full right to work in the UK
Successful candidates must undergo a basic credit check and criminal background check
Must not have a CCJ, IVA, or Bankruptcy appearing on a credit file
Employer unable to offer sponsorship

Benefits

Comp & perks

Fantastic bonus scheme
Discount and cash back on hundreds of high-street shops
Private health insurance
Excellent career progression
Investors in People Gold accredited organisation
Ethical treatment of customers and employees
Diversity and inclusion culture
Equal opportunities
Basic credit check and criminal background check for successful candidates