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Credentialing Manager
Midwest Eye Consultants. Oversee all aspects of payer enrollment, recredentialing, and ongoing maintenance of provider participation in insurance networks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payer enrollment, credentialing processes, and compliance with NCQA and CMS standards. Proven ability to lead teams, manage relationships with insurance plans, and implement process improvements in a healthcare setting.
Highest-signal resume keywords
Payer Enrollment ManagementCredentialing Lifecycle OversightNCQA Compliance KnowledgeCPCS or CPMSM CertificationOptometry/Ophthalmology Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credentialing Database MaintenanceCPT, ICD-10, and HCPCS Code KnowledgePECOS UpdatesCAQH MaintenanceDelegated CredentialingManaged Care ContractingKPI DevelopmentOperational ExcellenceProcess ImprovementProject Management
Soft Skills
Advanced Communication SkillsInfluence and Negotiation SkillsCross-Functional CollaborationAttention to DetailProfessional Integrity
Tools & Technologies
Microsoft Office
Certifications & Qualifications
CPCS CertificationCPMSM Certification
Industry Keywords
Payer StandardsInsurance NetworksOutpatient HealthcareProvider EnrollmentCredentialing Workflows
About the role
Key responsibilities & impact- Oversee all aspects of payer enrollment, recredentialing, and ongoing maintenance of provider participation in insurance networks
- Manage the end-to-end credentialing lifecycle, including initial credentialing, recredentialing, and expiration tracking
- Oversee payer enrollment applications, PECOS updates, CAQH maintenance, NPPES records, and delegated agreements
- Monitor compliance with NCQA, CMS, and commercial payer standards
- Maintain an accurate credentialing database
- Lead, supervise, and support Provider Enrollment Specialists
- Establish, document, and refine credentialing workflows, SOPs, and KPIs
- Act as the primary liaison with insurance plans to resolve enrollment delays or issues
- Monitor payer policy updates and state/federal regulations
- Support credentialing-file audits
- Provide weekly and monthly updates on credentialing status and turnaround times
- Track and report pending expirations to avoid lapses
- Prepare credentialing rosters and enrollment summaries
- Champion company culture and commitment to patient care
- Align strategic goals and resources to maximize profitability
- Collaborate across the organization to develop scalable solutions
- Participate in integration and post-acquisition teams as needed
- Drive operational excellence and maintain compliance
- Recruit, hire, train, motivate, retain, guide, and evaluate employees
Requirements
What you’ll need- Bachelor’s degree or equivalent experience required
- 3-5 years of credentialing experience
- 2+ years in a supervisory role
- Experience in optometry/ophthalmology or outpatient healthcare preferred
- Experience in delegated credentialing and/or managed care contracting preferred
- CPCS or CPMSM certification preferred
- Knowledge of NCQA, CMS, and commercial payer standards
- Proficiency in Microsoft Office
- Strong knowledge of CPT, ICD-10, and HCPCS codes relevant to optometry/ophthalmology
- Knowledge of insurance guidelines relevant to optometry/ophthalmology
- Strategic relationship management
- Advanced communication skills
- Influence and negotiation skills
- Cross-functional collaboration
- Process improvement and problem solving
- Project and time management
- Attention to detail and professional integrity
- Ability to communicate effectively through verbal and written means
- Ability to hear and understand spoken information in-person and via electronic means
- Visual acuity to ensure accuracy of work on screens and documents
- Ability to maintain focus and attention to detail for extended periods
Benefits
Comp & perks- Remote position
- Reasonable accommodations may be provided to qualified individuals with disabilities
- Professional office and/or remote office setting
- Equal Opportunity Employer