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Human Resources and Benefits Administrator
Midwest Eye Consultants. Assist with employee communications, enrollment questions, documentation, and follow-up during open enrollment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR Administration and Benefits Support, with a strong focus on employee communications, benefits enrollment processes, and maintaining confidential records. Proficient in managing multiple requests and deadlines while providing high-level customer service.
Highest-signal resume keywords
HR Administration ExperienceBenefits SupportLeave CoordinationHRIS ProficiencyMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR AdministrationBenefits EnrollmentLeave CoordinationConfidential Record MaintenanceBenefits ReportingProcess DocumentationEmployee Benefits ProgramsWellness InitiativesIssue ResolutionAttention to Detail
Soft Skills
Clear CommunicationApproachableStrong OrganizationSound JudgmentCustomer Service
Tools & Technologies
HRISBenefits SystemsMicrosoft OutlookMicrosoft Excel
Industry Keywords
Employee BenefitsOpen EnrollmentHealth InsuranceDental InsuranceVision InsuranceLife InsuranceDisability InsuranceRetirement PlansConfidentialityEmployee Support
About the role
Key responsibilities & impact- Assist with employee communications, enrollment questions, documentation, and follow-up during open enrollment
- Guide employees through leaves of absence, track documentation and deadlines, maintain records, and coordinate updates with HR, payroll, managers, and outside partners
- Review and prioritize HR Benefits inbox requests, answer routine questions, route issues, and follow through to resolution
- Help employees navigate benefit enrollment, eligibility, qualifying life events, and health, dental, vision, life, disability, retirement, and other benefit programs
- Maintain employee benefit information and support payroll with benefit deduction questions and discrepancies
- Coordinate with the benefits team, insurance broker, carriers, and other partners to resolve administrative issues
- Support wellness initiatives, including annual wellness screenings, and communicate benefit updates and resources
- Assist with benefits reporting, renewal information, process documentation, and related HR administrative projects
- Protect confidential employee information and follow established procedures and applicable requirements
- Work closely with the HR Benefits Partner and leadership, owning routine processes and escalating complex questions when needed
Requirements
What you’ll need- Experience in HR administration, benefits support, leave coordination, or a related employee-support role
- Familiarity with employee benefits enrollment and administrative processes
- Leave-of-absence experience is preferred; transferable HR experience and demonstrated ability to learn new processes will also be considered
- Clear, approachable communication and a commitment to helping employees understand their next steps
- Strong organization, attention to detail, and the ability to manage multiple requests and deadlines
- Sound judgment, including knowing when to resolve an issue independently and when to seek guidance
- Experience maintaining confidential records and using HRIS or benefits systems
- Proficiency with Microsoft Office, including Outlook and Excel
- Ability to work independently, collaborate remotely, and follow tasks through completion
- Previous HR experience is preferred
- High-level customer service a must!