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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing supplier relationships within the online payments industry, focusing on performance management, risk assessment, and contract negotiation. Possesses strong analytical skills to identify opportunities for revenue growth and improve supplier services.
Highest-signal resume keywords
Online Payments Industry ExperienceSupplier Relationship ManagementContract Negotiation and CompliancePerformance Management and Risk AssessmentData Analysis and Trend Identification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract ManagementSupplier Performance TrackingRisk Mitigation StrategiesOnline Payments Flows UnderstandingCRM Systems Proficiency
Soft Skills
Strong Communication SkillsOrganizational SkillsTime ManagementCommercial AwarenessProblem-Solving
Tools & Technologies
Microsoft Office SuiteIn-House Software Programs
Industry Keywords
Open BankingAlternative Payment Methods (APMs)StablecoinsPayment RailsMerchant and Provider Representation
Tech Stack
Tools & technologiesRuby on Rails
About the role
Key responsibilities & impact- Review and research the open field of payments to drive revenues across open banking, APMs in diverse target markets, and stablecoins.
- Build and maintain strong, collaborative relationships with key suppliers.
- Conduct regular supplier performance and risk reviews and provide constructive feedback.
- Identify opportunities to improve supplier services and increase revenues.
- Manage supplier relationships and escalated incidents as required.
- Maintain key performance and risk indicators for supplier performance.
- Track supplier performance by country, payment rail, and supplier, and suggest improvements to overall performance and revenue.
- Analyze data and trends to support performance management.
- Act as the go-to point for relationships and drive resolution of key issues as directed by product or other stakeholders.
- Negotiate, draft, and manage supplier contracts, ensuring favourable terms for the company.
- Monitor contract compliance and promptly address deviations or disputes.
- Renew, extend, or terminate contracts in alignment with company goals.
- Identify and assess risks associated with supplier relationships.
- Develop risk mitigation strategies and contingency plans.
- Stay updated on industry trends and regulatory changes affecting supplier risk.
Requirements
What you’ll need- Either a university degree or equivalent in Commerce, Business Administration or in an equivalent field of study, or prior experience in account management, customer support, sales, or business development, within online payments space.
- Minimum 4 years of online payments industry; large PSPs, APMs, open banking solutions, stablecoins and their infrastructure as well as banking rails.
- Excellent understanding of online payments flows from authorisation to settlement and the systems required to support reconciliation.
- Experience in managing issues and their escalations with third party suppliers to the benefit of the company.
- Solid and proven experience in representing large clients within online payments be it from the merchant or provider side.
- Hands-on approach and desire to roll up sleaves and run with initiatives as needed.
- Commercial awareness with the ability to think strategically and spot new opportunities.
- Ability to work independently, with strong organizational, time management and communication skills.
- Excellent enthusiasm and a strong work ethic necessary to succeed in a dynamic, fast-moving and results-oriented environment.
- Proficiency in Microsoft Office (Word, Excel, and PowerPoint); preferably experience working with CRM systems and/or in-house software programs.
- Experience drafting proposals and presenting in front of clients considered an important asset.
- Availability to travel to meet and network with clients in person.
- Excellent communication skills; additional language skills are a strong plus.
Benefits
Comp & perks- Private Healthcare plan post probation.
- Generous Pension Scheme.
- Remote work allowance post probation beginning at 3 weeks in year 1 and increasing with tenure.
- Additional special leave days such as extra day for birthday/moving home, extra days for marriage, graduation, citizenship ceremony.
- Study and Exam Leave to further support career and educational growth.
- Continuous Development Program sponsoring further education through courses and workshops.