Payments Relationship Manager

MiFinity

. Review and research the payments landscape to drive revenues across open banking, alternative payment methods, diverse target markets, and stablecoins .

Posted 9/23/2026full-timeDublin • IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing supplier relationships within the online payments industry, focusing on performance management, risk assessment, and contract negotiation. Possesses strong analytical skills to identify opportunities for revenue growth and improve supplier services.

Highest-signal resume keywords

Online Payments Industry ExperienceSupplier Relationship ManagementContract Negotiation and ManagementPerformance Management and AnalysisRisk Assessment and Mitigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supplier Performance AnalysisContract Compliance MonitoringPayments Flow UnderstandingProposal DraftingData Analysis

Soft Skills

Strong Communication SkillsOrganizational SkillsTime ManagementStrategic ThinkingEnthusiasm and Work Ethic

Tools & Technologies

Microsoft OfficeCRM SystemsIn-House Software Programs

Industry Keywords

Open BankingAlternative Payment MethodsStablecoinsPayment RailsPSPs

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Review and research the payments landscape to drive revenues across open banking, alternative payment methods, diverse target markets, and stablecoins
Build and maintain strong, collaborative relationships with key suppliers
Conduct regular supplier performance and risk reviews and provide constructive feedback
Identify opportunities to improve supplier services and increase revenues
Manage supplier relationships and escalated incidents as required
Maintain key performance and risk indicators for supplier performance
Track supplier performance by country, payment rail, and supplier, and suggest improvements to overall performance and revenue
Analyze data and trends to support performance management
Act as the go-to point for supplier relationships and drive resolution of key issues as directed by product or other stakeholders
Negotiate, draft, and manage supplier contracts
Monitor contract compliance and address deviations or disputes
Renew, extend, or terminate contracts in alignment with company goals
Identify and assess supplier relationship risks
Develop risk mitigation strategies and contingency plans
Monitor industry trends and regulatory changes affecting supplier risk

Requirements

What you’ll need

Either a university degree or equivalent in Commerce, Business Administration or in an equivalent field of study, or prior experience in account management, customer support, sales, or business development, within online payments space
Minimum 4 years of online payments industry experience
Experience with large PSPs, APMs, open banking solutions, stablecoins and their infrastructure, and banking rails
Excellent understanding of online payments flows from authorisation to settlement and the systems required to support reconciliation
Experience managing issues and escalations with third-party suppliers
Proven experience representing large clients within online payments from the merchant or provider side
Commercial awareness and ability to think strategically and identify new opportunities
Ability to work independently with strong organizational, time management, and communication skills
Excellent enthusiasm and strong work ethic in a dynamic, fast-moving, results-oriented environment
Proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Preferably experience with CRM systems and/or in-house software programs
Experience drafting proposals and presenting in front of clients considered an important asset
Availability to travel to meet and network with clients in person
Additional language skills are a strong plus

Benefits

Comp & perks

Private Healthcare and Dental care post probation
Continuous Development Program sponsoring further education through courses and workshops
Free parking (first come first serve basis)
Remote work allowance post probation beginning at 3 weeks in year 1 and increasing with tenure
Additional special leave days such as extra day for birthday/moving home, extra days for marriage, graduation, citizenship ceremony
Study and Exam Leave to further support career and educational growth
Generous company pension scheme with employer matching