Technical Account Manager – SAP

MIGNOW

. Maintain frequent communication with clients’ SAP technical and management teams .

Posted 11/3/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SAP Basis with S/4HANA, providing customer support and leading technical discussions. Proficient in analyzing performance data and managing SAP licensing and renewals while collaborating effectively with clients and internal teams.

Highest-signal resume keywords

SAP Basis ExpertiseS/4HANA ExperienceSAP Partner Customer Engagement Executive CertificationEWA AnalysisTechnical Presales Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SAP Cloud LicensingPerformance Data AnalysisCCFlex ManagementBOM DesignSizing and Infrastructure AssessmentClean Core KnowledgeSAP Cloud ALMSTAR ReportingTechnical SupportCustomer Adoption Planning

Soft Skills

CommunicationCustomer SupportLeadershipCollaborationProblem-Solving

Tools & Technologies

SAP Partner PortalMIG CockpitCCFlexSAP SupportEWA

Certifications & Qualifications

SAP Partner Customer Engagement Executive CertificationSAP Technical Certifications

Industry Keywords

RISE with SAPS/4HANA Cloud Private EditionFUEProduct MetricsOrder FormsService Delivery ManagementTechnical Account ManagerPerformance MetricsInfrastructure SKUsExtensibility on BTP

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Maintain frequent communication with clients’ SAP technical and management teams
Schedule and prepare the account’s quarterly QBR, submit it for prior review by the CSM, and lead the SAP portion
Maintain each client’s adoption plan and track agreed-upon action items
Lead the quarterly evidence process for the SAP Partner Program (CCFlex) and manage the SAP renewal calendar
Identify upsell and cross-sell opportunities for licensing; design the BOM and sizing, considering T-shirt sizing, infrastructure SKUs, and the environment landscape
Assess contracted infrastructure against actual usage and analyze EWA, Readiness Check, and performance data
Perform health checks before renewals and upgrades
Answer clients’ technical questions and guide them on escalation to SAP Support
Support the CSM in MIG Cockpit and Clean Core discussions
Support the CSM with SAP licensing quotes and proposals, including BOM and sizing
Track program eligibility and commissions in coordination with Finance
Access and work in customer environments only by exception, when there is a genuine need and the customer has authorized it
Work in partnership with the CSM responsible for the account, who leads commercial negotiations with the client

Requirements

What you’ll need

Senior-level experience in SAP Basis with S/4HANA
Experience with RISE with SAP or S/4HANA Cloud Private Edition, including sizing, environments, and infrastructure
Knowledge of SAP cloud licensing: FUE, product metrics, and Order Forms
Experience analyzing EWA, Readiness Check, and performance data
Experience providing ongoing customer support and leading meetings
SAP Partner Customer Engagement Executive (CEE) certification, or willingness to obtain it within the first three months of employment
Advanced English proficiency
SAP technical certifications and training paths
Experience as a TAM, PCA, or Service Delivery Manager at an SAP partner
Hands-on experience with CCFlex and the SAP Partner Portal
Knowledge of Clean Core, ATC, and extensibility on BTP
SAP Cloud ALM and STAR reporting
Experience in technical presales for RISE with SAP
Intermediate Spanish

Benefits

Comp & perks

Contractor engagement (PJ)
Hybrid work model
Flexible on-site work arrangement, to be agreed with the manager, based on a 4 days on-site / 1 day remote schedule
Working hours: 9:00 a.m. to 6:00 p.m.
External activities and client visits