Rental Arrears Collections Manager – Amicable Collections

Mila

. Manage a portfolio of rental arrears cases during the amicable collections phase .

Posted 10/7/2026full-timeLa Rochelle • FranceMid-LevelSenior💰 €26,000 - €29,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing rental arrears cases and communicating effectively with tenants. Capable of collaborating with legal teams and monitoring compliance with repayment schedules.

Highest-signal resume keywords

Case ManagementCustomer RelationsCommunication SkillsOrganizational SkillsLegal Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Portfolio ManagementRepayment SchedulingPerformance TrackingCompliance MonitoringJudicial Process Knowledge

Soft Skills

Detail-OrientedProfessionalismSensitivity in Communication

Industry Keywords

Rental ArrearsAmicable CollectionsProperty ManagementInsuranceBusiness Administration

About the role

Key responsibilities & impact

Manage a portfolio of rental arrears cases during the amicable collections phase
Contact tenants with outstanding rent payments
Assess their circumstances and propose suitable repayment schedules
Monitor compliance with agreed commitments
Follow up when payment deadlines are missed
Contact judicial officers to initiate formal notices when necessary
Monitor the progress of proceedings initiated
Transfer cases to the litigation department if the amicable collections phase is unsuccessful
Keep policyholders informed of the progress of their cases
Track performance indicators
Collaborate with a dedicated legal team handling litigation matters

Requirements

What you’ll need

Two-year to three-year post-secondary qualification (law, insurance, real estate, business administration, or office administration)
Entry-level candidates are welcome
Comfortable communicating by phone
Organized and detail-oriented
Able to maintain a professional approach in sometimes sensitive situations
Previous experience in customer relations, property management, insurance, or administration is a plus
Completion of a practical case study before a potential interview

Benefits

Comp & perks

Additional paid time off (RTT)
Health insurance
50% reimbursement of public transportation costs
Additional paid vacation days
Remote work: 1 day per week after one year of service