Product Manager, AI

Millennium Systems International

. Lead development and evolution of AI-powered SaaS solutions for salons, spas, and med spas .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for AI-powered SaaS solutions, with a strong focus on user experience, customer feedback integration, and metrics tracking. Proficient in collaborating with cross-functional teams to drive product development and deliver measurable outcomes in salon and spa operations.

Highest-signal resume keywords

Product ManagementAI/ML Product DevelopmentUser Experience DesignMetrics TrackingDomain Experience in Vertical SaaS

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI-Powered SaaS SolutionsProduct Intent AuthoringPrototyping with ClaudeIntegrated PaymentsArchitecture ConversationsMetrics Definition and TrackingAgent-First ThinkingContinuous ShippingCloud-Native ArchitectureAPI-First Design

Soft Skills

Clear CommunicationDecision-MakingCollaborationCustomer Feedback ManagementBuilder Mentality

Tools & Technologies

LLMsAgentic FrameworksRetrieval-Augmented GenerationUX Design SystemsCustomer Success Tools

Industry Keywords

Salon ManagementSpa ManagementWellness IndustryAppointment-Based BusinessesGrowth-Stage SaaS

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead development and evolution of AI-powered SaaS solutions for salons, spas, and med spas
Identify manual work across scheduling, service menus, commissions, retail inventory, and rebooking, and convert it into agent-first capabilities
Prioritize initiatives using customer feedback, usage data, market evidence, and customer impact
Stay current on LLMs, agentic frameworks, retrieval-augmented generation, and tool use
Communicate product and AI direction to customers, partners, and internal stakeholders
Author the Product Intent covering market context, user problem, outcomes, strategic rationale, and measurement
Partner with the Pod Lead to create and maintain the Pod Brief
Own user experience decisions and bring in UX designers for design system changes
Serve as the pod’s single point of intake and manage outside requests
Work directly with salon and spa owners, managers, and front-desk staff
Prototype with Claude and iterate rapidly with engineering
Run weekly Customer Feedback and Stakeholder Feedback sessions
Ship valuable product increments continuously
Instrument capabilities against outcomes such as time saved, fewer no-shows and cancellations, chair utilization, and protected retail margin
Present work and evidence at checkpoints from Intent approval through launch, pilot, and go-to-market
Own internal UAT with subject matter experts and conduct final demos before pilots
Ensure documentation is ready for education, sales, and customer success at pilot
Partner with Product Marketing before launch to communicate product value
Coordinate with product managers, SMEs, customer success, sales, and education as needed

Requirements

What you’ll need

5+ years in product management
At least 2 years shipping AI/ML-powered products to production
Domain experience in a vertical SaaS business management platform, including hands-on work with integrated payments
Agent-first thinking and technical depth to participate in architecture conversations
Builder mentality: co-create with engineers, prototype, and ship continuously
Ability to make sound decisions with imperfect evidence and own results
Ability to become fluent in salon and spa operations quickly
Clear communication with front-desk staff, executives, and investors
Experience defining and tracking metrics tied to retention, utilization, adoption, and revenue
Candidates must reside in the U.S.
Must be authorized to work in the U.S.; Millennium Systems International participates in E-Verify
Preferred: experience serving salons, spas, wellness, hospitality, or appointment-based businesses
Preferred: hands-on shipped work with LLMs, agentic systems, RAG, or AI workflow automation
Preferred: experience at a growth-stage or PE-backed SaaS company transitioning to AI-native products
Preferred: understanding of API-first, cloud-native architecture

Benefits

Comp & perks

Paid Time Off (PTO): 3 weeks accruing from the first day
Ten paid holidays throughout 2025
Five paid sick days
One personal day
Subsidized Medical, Dental, and Vision plans
Life Insurance and Accidental Death & Dismemberment (AD&D), fully employer-paid
Short-Term and Long-Term Disability insurance; Long-Term Disability fully employer-paid
401(k) plan with 100% match on up to 4% of contributions through a Safe Harbor plan
Unlimited access to Udemy online courses
Remote work culture and flexibility