Field Service Technician

Milltronics

. Perform installation, machine startup, troubleshooting, repair, and preventive maintenance of CNC machine tools, including mills, lathes, and CNC controllers .

Posted 9/24/2026full-timeIndianapolis • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in CNC machine tool installation, troubleshooting, and maintenance, with strong mechanical and electrical skills. Capable of providing exceptional customer support and training while maintaining accurate documentation and effective communication.

Highest-signal resume keywords

CNC Machine Tool ServicingMechanical TroubleshootingElectrical TroubleshootingIndustrial Automation EquipmentTechnical Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CNC ControlsTechnical Manual InterpretationElectrical Schematics ReadingMechanical Drawings InterpretationPreventive MaintenanceProblem DiagnosisField Solutions Development

Soft Skills

Customer ServiceSelf-MotivationVerbal CommunicationWritten CommunicationDigital Communication

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CNC Machine ToolsIndustrial EquipmentTechnical SupportService ReportsTrade ShowsCustomer Training

About the role

Key responsibilities & impact

Perform installation, machine startup, troubleshooting, repair, and preventive maintenance of CNC machine tools, including mills, lathes, and CNC controllers
Diagnose and resolve mechanical, electrical, electronic, and control-related issues at customer locations
Provide phone and remote technical support to customers and distributor partners when not traveling
Work directly with customers and distributors to identify issues, determine appropriate solutions, and provide timely technical assistance
Provide machine demonstrations, operator assistance, and customer training as needed
Prepare accurate and detailed service reports documenting work performed, findings, and recommendations
Communicate customer issues and field observations to internal technical, engineering, and service teams
Participate in trade shows, distributor meetings, technical training, and product demonstrations as required
Represent the Milltronics brand professionally and maintain a customer-focused approach in the field
Promote customer confidence in Milltronics products, services, and technical support

Requirements

What you’ll need

3–5 years of experience servicing CNC machine tools, industrial equipment, or industrial automation equipment preferred
Strong mechanical and electrical troubleshooting skills
Working knowledge of industrial automation equipment, CNC controls, and related systems
Ability to read and interpret technical manuals, electrical schematics, mechanical drawings, and blueprints
Ability to troubleshoot problems independently and develop effective solutions in the field
Self-motivated and able to work independently with minimal supervision
Strong verbal, written, and digital communication skills
Professional demeanor and strong customer-service skills
Ability to manage multiple service priorities and maintain accurate documentation
Willingness and ability to travel extensively, including occasional overnight travel
Valid driver's license and acceptable driving record

Benefits

Comp & perks

Home almost every weekend
Travel expected up to approximately 50% of the time
Participation in technical training
Participation in trade shows, distributor meetings, and product demonstrations