Ecommerce Operations Specialist – Temporary

mindbodygreen.com

. Coordinate day-to-day logistics, fulfillment, and inventory operations across the ecommerce business .

Posted 11/4/2026contractMiami • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating logistics, inventory management, and supply chain operations within ecommerce environments. Proficient in utilizing tools like Shopify and Excel to analyze data, track performance metrics, and implement process improvements.

Highest-signal resume keywords

Ecommerce Operations CoordinationInventory ManagementSupply Chain CoordinationShopify ProficiencyProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics CoordinationInventory OperationsData AnalysisInvoice ReconciliationSupply Chain Metrics TrackingOrder Fulfillment MonitoringOperational Improvement IdentificationFEFO PracticesCampaign CoordinationCustomer Experience Support

Soft Skills

Organizational SkillsAttention to DetailStrong OwnershipEffective CommunicationProactive Problem-Solving

Tools & Technologies

ShopifyExcelGoogle Sheets3PL SystemsCustomer Experience Platforms

Industry Keywords

CPG OperationsEcommerceSupply ChainInventory ManagementSupplements

About the role

Key responsibilities & impact

Coordinate day-to-day logistics, fulfillment, and inventory operations across the ecommerce business
Serve as primary day-to-day contact for 3PL partners, including weekly meetings, action-item tracking, and follow-up
Monitor inventory levels, prepare and place replenishment purchase orders, and help prevent stockouts
Track supply chain metrics, flag discrepancies, and identify operational improvements
Review and reconcile bi-monthly invoices against Shopify and other operational data
Monitor order fulfillment and shipment performance, identifying delays and exceptions
Review lot-level inventory data and manufacturing dates to support FEFO practices
Coordinate operational requirements for campaigns, gifting, preorders, and product launches
Troubleshoot Shopify, Skio, Loop, Okendo, and Shiphero systems
Collaborate with Customer Experience, Marketing, and Regulatory teams on urgent issues
Coordinate communications with contract manufacturers, product vendors, and packaging suppliers
Support regulatory calls, production schedules, purchase orders, manufacturing milestones, deliveries, and shipments
Support Amazon operations, including launch timelines, inventory shipments, fulfillment, and inventory requirements
Coordinate production and distribution of physical marketing materials
Flag supply chain disruptions, inventory shortages, and missed deadlines and help drive resolution
Support customer experience platforms and resolve escalated issues involving orders, subscriptions, shipping, returns, and fulfillment
Coordinate CX team schedules and coverage across email, chat, phone, and social media
Document recurring issues and help implement process improvements

Requirements

What you’ll need

3–5 years of relevant experience in CPG operations, ecommerce operations, supply chain coordination, or a related role
Experience in supplements is a plus
Extremely organized and detail-oriented, with the ability to track multiple workstreams, deadlines, and outstanding action items simultaneously
Strong sense of ownership and relentless follow-through
Proactively chase down answers, follow up with partners, and ensure tasks are completed
Comfortable working hands-on in operational details, including tracking shipments and inventory, reconciling invoices, and troubleshooting issues
Strong problem-solving skills and ability to prioritize and respond quickly to urgent operational needs
Excellent written and verbal communication skills, particularly when coordinating across internal teams and external vendors
Proficient in Excel or Google Sheets, with ability to analyze data and identify discrepancies
Experience with Shopify, 3PL systems, or other ecommerce platforms is a plus
Self-starter able to work independently in a fast-paced, remote environment with minimal supervision

Benefits

Comp & perks

Remote work (occasional site visits may be required)
Generous discount on mindbodygreen supplements and personal care products
Paid holidays