Account Relationship Specialist, Provider Success

Mindful Support Services

. Serve as the primary point of contact for providers after initial recruitment .

Posted 10/16/2026full-timeHouston • Texas • United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in provider onboarding, business planning, and compliance within the healthcare sector, while effectively managing relationships and coordinating with multiple stakeholders to enhance practice performance and sustainability.

Highest-signal resume keywords

Provider OnboardingStakeholder ManagementKPI ImprovementCRM SystemsHealthcare Operations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business PlanningComplianceDocumentationCredentialingData AnalysisClient RetentionSchedulingPractice ReadinessPerformance MetricsRisk Assessment

Soft Skills

Verbal CommunicationWritten CommunicationProblem SolvingAdaptabilityCollaboration

Tools & Technologies

CRM SystemsMicrosoft Office

Industry Keywords

HealthcareMental HealthCustomer SuccessAccount ManagementProvider Relations

About the role

Key responsibilities & impact

Serve as the primary point of contact for providers after initial recruitment
Guide providers through onboarding, business planning, readiness validation, and launch milestones
Coach providers through the transition from clinician to business owner
Help providers navigate business setup, credentialing, compliance, documentation, and practice-readiness activities
Assess readiness, identify barriers and risks, and coordinate next steps with internal stakeholders
Lead weekly post-launch consultations on practice challenges, business performance, client retention, scheduling, documentation, and growth
Help providers improve KPIs including client matching, retention, attendance, schedule utilization, marketing, and practice sustainability
Use data and provider goals to identify barriers and create action plans
Build provider relationships while maintaining expectations, boundaries, and accountability
Address concerns, deliver difficult feedback, and influence progress without direct authority
Coordinate providers and internal teams across onboarding and post-launch workstreams
Partner with Credentialing, Compliance, Billing, Operations, Client Services, and Clinical Leadership
Maintain visibility across systems, identify risks, escalate concerns, and coordinate solutions

Requirements

What you’ll need

Bachelor's degree in Business, Psychology, Communications, Human Resources, Healthcare Administration, or a related field preferred
2+ years of experience building and managing professional relationships in Customer Success, Sales, Account Management, Recruiting, Provider Relations, Healthcare Operations, or similar client-focused roles
Experience managing multiple stakeholders and competing priorities
Strong verbal and written communication skills
Experience using CRM systems and Microsoft Office products
Healthcare, mental health, or service-based industry experience is a plus
Welcomes feedback and coaching; applies it to improve and grow
Communicates clearly and professionally across audiences
Takes initiative, solves problems, and follows through with accountability
Adaptable, collaborative, and positive in a fast-paced environment
Organized and tech-savvy, with strong accuracy across multiple systems

Benefits

Comp & perks

Bonus opportunities
75% employer-paid Medical, Dental, and Vision coverage
401(k) with employer match (upon eligibility)
15 days PTO annually
8 paid holidays
Professional development opportunities
Supportive, mission-driven team environment
Hybrid in-office work arrangement
Monday-Friday, 10:30 AM-6:00 PM
Equal opportunity workplace
Progressive workplace based on teamwork, integrity, and customer service
Background check required