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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading interdisciplinary care teams, developing and implementing member service plans, and providing crisis intervention in behavioral health settings. Proficient in building relationships, managing program outcomes, and ensuring compliance with health care regulations.
Highest-signal resume keywords
Master's Degree In Behavioral HealthIndependent Clinical Behavioral Health LicenseExperience Leading Interdisciplinary Care TeamsCrisis Intervention SkillsHealth Coaching Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ImplementationMember Service PlanningCrisis InterventionBehavioral Health DiagnosisData AnalysisDocumentation ReviewPerformance ManagementQuality AssuranceResource CoordinationOutcome Measurement
Soft Skills
Excellent Communication SkillsRelationship BuildingProblem SolvingTime ManagementTeam Collaboration
Certifications & Qualifications
Licensed Clinical Social Worker (LCSW)Clinical Professional Counselor (CPC)Licensed Marriage and Family Therapist (LMFT)Licensed Psychologist
Industry Keywords
Health CoachingCrisis ManagementSuicide PreventionMental IllnessCommunity ResourcesQuality Of CareKey Performance IndicatorsCase ManagementInterdisciplinary TeamsBehavioral Health
About the role
Key responsibilities & impact- Lead a care team of Therapists and Care Extenders to implement programs, serve members, and deliver outcomes to health plan partners
- Work alongside Therapists and Care Extenders to build skills and directly support members in challenging situations
- Create member service plans using screenings, conversations, data, and community-resource knowledge
- Guide members in managing problems and triggers, increasing relapse prevention, and reducing risk
- Encourage work skills and participation in social, recreational, and therapeutic activities
- Educate members about mental or physical illness, abuse, violence prevention, medication, and community and social resources
- Monitor, evaluate, and record member progress against measurable goals
- Build accountability communications for upcoming appointments
- Coordinate with members, families, physicians, and other providers to reduce unnecessary resource utilization
- Report critical incidents and quality-of-care issues
- Develop communication strategies to engage member cohorts and support goal achievement
- Assess risk and provide crisis intervention according to safety plans
- Develop and coordinate community resource guides
- Identify behavioral health diagnoses and ensure comprehensive, appropriate service plans
- Lead CareMind teams to assess needs, maintain care plans, and support progress toward graduation
- Coordinate caseloads and referrals; ensure team schedules meet program needs
- Participate in screening, interviewing, and hiring team members
- Provide orientation and training, conduct performance reviews, and coach team performance
- Lead enrollment activities for new or existing markets
- Ensure Key Performance Indicators are met or exceeded
- Conduct documentation reviews for quality and training
- Analyze team performance, identify gaps, and create improvement plans
- Collect and synthesize member-outcome data for training, market understanding, partner relationships, and results
- Lead internal case review sessions and participate in external case-management meetings with health plan partners
- Maintain program-related and administrative data, reports, statistical records, and other data-collection activities
- Partner with billing to review claims for accuracy and provide additional information as needed
Requirements
What you’ll need- Master's degree in behavioral health, social work or health care management from an accredited university required
- Independent clinical behavioral health license in the state of Nevada required
- Eligible licenses include Licensed Clinical Social Worker (LCSW), Clinical Professional Counselor (CPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Psychologist
- Experience leading, building and implementing programs and delivering outcomes
- Experience with Health Coaching or Medical Social Work preferred
- Experience with suicide prevention and crisis in the adolescent and young adult population, as well as severe mental illness population preferred
- Experience managing interdisciplinary care teams preferred
- Experience ensuring care is delivered according to applicable laws, regulations, policies and procedures
- Ability to develop, maintain, and strengthen relationships and partnerships
- Track record of identifying needs and taking independent action to implement change
- Ability to plan, organize, manage time, prioritize multiple tasks and assignments, and follow through
- Excellent listening, verbal and written communication skills
- Ability to clearly and accurately relay information to staff, business partners, stakeholders, and clients
- Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions
- Ability to provide case/care management in routine and crisis situations
Benefits
Comp & perks- 100% remote position
- Full-time employment