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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise as a Peer Support Specialist, effectively coordinating care and resources for individuals facing substance use challenges while achieving Key Performance Indicators (KPIs). Exhibits strong organizational and problem-solving skills to support recovery and enhance member engagement.
Highest-signal resume keywords
Peer Support Specialist CertificationSubstance Use Disorder Program GuidelinesCase ManagementKey Performance Indicators (KPIs)Conflict Resolution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care PlanningClient Needs AssessmentDocumentationScreeningResource Referral
Soft Skills
CaringCompassionateOrganizational SkillsProblem-Solving SkillsProfessional Communication
Certifications & Qualifications
Peer Support Specialist Certification
Industry Keywords
Substance Use DisorderRecovery ProgramCommunity AgenciesManaged Care OrganizationsPerformance Improvement
About the role
Key responsibilities & impact- Serve as role models for individuals facing substance-exposed living and those in various phases of recovery
- Follow Substance Use Disorder Program guidelines to plan care, assess client needs, and complete screenings
- Refer clients to appropriate resources
- Coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies
- Identify individual member needs and document interventions based on relationships and assessments
- Provide support to members through a variety of settings and assist with support groups as needed
- Contribute to case management meetings
- Complete documentation for member contacts, touches, cancellations, and care plans
- Communicate professionally with members, families, physicians, community agencies, agency leadership, and office staff
- Follow chain of command when communicating concerns or recommendations
- Achieve set goals and Key Performance Indicators (KPIs)
- Represent and promote Mindoula and the Substance Use Disorder program through community, professional organization, and outreach participation
- Participate in timely conflict resolution and treat people fairly and respectfully
- Support team members in performing their duties
- Participate in performance improvement processes and initiatives
- Promote responsible and ethical stewardship of Mindoula resources
- Partner with the enrollment team to grow member census and identify eligible members to enroll in the program
- Perform other duties as assigned
Requirements
What you’ll need- Fully certified as a Peer Support Specialist in WA
- Successfully participated in a recovery program
- Caring and compassionate, with a passion for helping individuals facing substance-exposed living
- Strong organizational skills
- Problem-solving skills
- Excellent punctuality and attendance during work hours
Benefits
Comp & perks- Medical, Dental and Vision Insurance
- Supplemental Life Insurance
- Short Term and Long Term Insurance paid by Mindoula
- 401k, with a company match
- 3 weeks paid vacation each year
- 4 mental wellness days
- 11 holidays
- 8 weeks of paid parental leave
- Personal Development Program: $500 credit reimbursement per calendar year
- Primarily working from home