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Mindoula

Clinical Partnership Manager

Mindoula

. Grow as a Collaborative Care expert focused on driving, building, and nurturing current and new partnerships within the Collaborative Care Program .

Posted 10/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving referral growth through strategic partnerships with healthcare providers, utilizing strong project management and customer service skills to enhance provider satisfaction and engagement. Proficient in analyzing data to measure account performance and adapt strategies in a dynamic healthcare environment.

Highest-signal resume keywords
Account ManagementReferral Growth StrategiesProject ManagementHealthcare Provider EngagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ExperienceReferral GenerationData AnalyticsPresentation SkillsCustomer Service
Soft Skills
CollaborationProblem SolvingAdaptabilityCommunication
Tools & Technologies
Microsoft WordGoogle SuiteExcelPowerPoint
Industry Keywords
Collaborative CareHealthcare TrendsBehavioral HealthStrategic PartnershipsProvider Satisfaction

About the role

Key responsibilities & impact
  • Grow as a Collaborative Care expert focused on driving, building, and nurturing current and new partnerships within the Collaborative Care Program
  • Drive partnerships at the account, practice, and provider levels to achieve referral volume goals and increase referral volume
  • Activate physicians within contracted practices to refer patients to the Collaborative Care Program
  • Carry and achieve a specific monthly referral goal/quota
  • Engage key physician referrers in the assigned territory via phone, video conference, and in person
  • Focus primarily on larger accounts and secondarily on smaller accounts as needed, with attention to provider needs
  • Partner with and assist the Sr. Director, Physician Activation and Partner Success to ensure provider satisfaction after implementation
  • Support initial provider training and education and ongoing referral growth
  • Develop and manage regular account meetings to review enrollment, growth opportunities, concerns, and achievements
  • Communicate with accounts, providers, and practice staff to understand practice needs and recommend referral-growth strategies
  • Create and review referral performance reports with accounts and practices
  • Track account/practice engagement and referral trends and intervene when referral slippage occurs
  • Identify challenges to referral activity and develop contingency or mitigation plans
  • Monitor industry changes and account developments and anticipate challenges for Collaborative Care referrals
  • Manage clinical concerns with clinical operations colleagues and liaise between Clinical Operations and referring providers
  • Support the referral process by confirming receipt of initial referrals
  • Provide initial and ongoing education to referring providers about appropriate patients and referral submission procedures

Requirements

What you’ll need
  • Bachelor’s Degree in healthcare related field or business required
  • Three or more years of experience working in a sales or account management role
  • Strong preference for prior experience working with healthcare providers, preferably generating provider referrals for a service
  • Success in a 50% travel role
  • Project management experience or experience implementing new partnerships
  • Experience presenting company products both in person and virtually
  • Experience selling a healthcare service to accounts
  • Proven outcomes of growing accounts
  • Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides etc.), Excel, and PowerPoint
  • Start-up and behavioral health experience a plus
  • Ability to develop and maintain strategic partnerships with key accounts
  • Experience providing proactive customer service that solves problems before they arise
  • Ability to understand healthcare trends and market trends and proactively suggest program changes
  • Proven ability to adapt to change in a high-growth organization
  • Demonstrated ability to create and review data and analytics to measure account performance
  • Comfortable creating and delivering virtual and in-person presentations
  • Ability to professionally represent Mindoula’s mission to key accounts

Benefits

Comp & perks
  • Remote role
  • 50% travel role
  • Virtual and in-person work arrangements