Clinical Program Manager, Interpersonal Violence Reduction

Mindoula

. Lead a care team of Therapists and Care Extenders to implement programs, serve members, and deliver outcomes to health plan partners .

Posted 9/15/2026full-timeRemote • Nevada • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading interdisciplinary care teams, developing personalized service plans, and implementing programs that deliver measurable outcomes for members. Proficient in crisis intervention, case management, and building partnerships to enhance member support and resource utilization.

Highest-signal resume keywords

Master's Degree In Behavioral HealthIndependent Clinical Behavioral Health LicenseExperience Leading Interdisciplinary Care TeamsCrisis Intervention SkillsHealth Coaching Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program ImplementationCrisis ManagementCase ManagementData AnalysisMember ScreeningQuality AssurancePerformance ReviewResource CoordinationOutcome MeasurementCommunity Resource Development

Soft Skills

Excellent Communication SkillsRelationship BuildingProblem SolvingTime ManagementTeam Leadership

Certifications & Qualifications

Licensed Clinical Social Worker (LCSW)Clinical Professional Counselor (CPC)Licensed Marriage and Family Therapist (LMFT)Licensed Psychologist

Industry Keywords

Behavioral HealthHealth CoachingCrisis InterventionSuicide PreventionMental IllnessInterdisciplinary CareQuality Of CareRegulatory ComplianceMember EngagementResource Utilization

About the role

Key responsibilities & impact

Lead a care team of Therapists and Care Extenders to implement programs, serve members, and deliver outcomes to health plan partners
Work alongside Therapists and Care Extenders to build their skills and directly support members in challenging situations
Create personalized service plans using member screenings, conversations, data, and community-resource knowledge
Guide members in managing problems and triggers, increasing relapse prevention, and reducing risk
Encourage members to develop work skills and participate in therapeutic, social, and recreational activities
Educate members about mental and physical illness, abuse, violence prevention, medication, and community resources
Monitor, evaluate, and document member progress against measurable goals
Maintain accountability communications regarding upcoming appointments
Coordinate with members, families, physicians, and other providers to reduce unnecessary resource utilization
Report critical incidents and quality-of-care issues
Build communication strategies for engaging the member cohort and supporting member goals
Assess risk and perform crisis intervention according to safety plans
Develop and coordinate community resource guides focused on medical health, behavioral health, violence prevention, and social services
Ensure member diagnoses and service plans are comprehensive and appropriate
Lead CareMind teams to assess member needs, maintain care plans, and support progress toward program graduation
Coordinate caseloads and referrals and ensure team schedules meet program needs
Participate in screening, interviewing, and hiring team members
Provide orientation and training, conduct performance reviews, and continuously coach the team
Lead enrollment activities to build new markets or maintain current cohorts
Ensure the team meets key performance indicators and delivers outcomes for members and health plan partners
Review documentation for quality and training purposes
Analyze team performance, identify gaps, and create improvement plans
Collect and synthesize member-outcome data to support training, market understanding, partner relationships, and results
Lead internal case review sessions and participate in external case management meetings with health plan partners
Maintain program-related and administrative data, reports, statistical records, and other data collection
Partner with billing to review claims for accurate reflection of services provided

Requirements

What you’ll need

Master's degree in behavioral health, social work or health care management from an accredited university required
Independent clinical behavioral health license in the state of Nevada required
Eligible licenses include Licensed Clinical Social Worker (LCSW), Clinical Professional Counselor (CPC), Licensed Marriage and Family Therapist (LMFT), and Licensed Psychologist
Experience leading, building and implementing programs and delivering outcomes
Experience with Health Coaching or Medical Social Work preferred
Experience with suicide prevention and crisis in the adolescent and young adult population, as well as severe mental illness population preferred
Experience managing interdisciplinary care teams preferred
Experience ensuring care is delivered according to applicable laws, regulations, policies and procedures
Ability to develop, maintain, and strengthen relationships and partnerships
Track record of identifying needs and taking independent action to implement change
Ability to plan, organize, manage time, prioritize multiple tasks and assignments, and follow through effectively
Excellent listening, verbal and written communication skills
Ability to clearly and accurately relay information to staff, business partners, stakeholders, and clients
Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions
Ability to provide case/care management in routine and crisis situations

Benefits

Comp & perks

100% remote work
Opportunity to work with a remote care team
Professional orientation and training
Ongoing coaching and performance development