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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading UX research and interaction design, utilizing Design Thinking methodologies within Agile environments. Proficient in analyzing user behavior and synthesizing insights to enhance user experiences across various platforms.
Highest-signal resume keywords
UX Research LeadershipDesign Thinking MethodologiesAdvanced Proficiency In FigmaInteraction DesignFacilitating Collaborative Workshops
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User InterviewsUsability TestsQuantitative AnalysisWireframingPrototypingInformation ArchitectureUser FlowsExperience MappingInteraction ModelsUsability Benchmarks
Soft Skills
Strong CommunicationStorytellingSynthesis SkillsPragmatic MindsetAutonomous Delivery
Tools & Technologies
FigmaMiroMatomoPowerPointCondens
Certifications & Qualifications
Master’s Degree In UXRecognized Professional Certification
Industry Keywords
Agile EnvironmentsEnergy-Market StakeholdersUser JourneysDesign SystemsCross-Functional Collaboration
About the role
Key responsibilities & impact- Lead end-to-end UX research, including user interviews, contextual observations, usability tests, and surveys
- Centralize research insights in a structured research repository
- Facilitate framing, ideation, and co-design workshops with business stakeholders, IT squads, and end users
- Analyze quantitative user behavior using web analytics such as Matomo and heatmaps
- Identify user pain points and drop-offs
- Build and refine personas, empathy maps, experience maps, and end-to-end user journeys
- Define interaction models and measure product success against usability benchmarks and KPIs
- Design low-to-high fidelity wireframes, interactive prototypes, user flows, and site maps
- Present solutions persuasively to stakeholders
- Collaborate with UI designers to align with the design system
- Contribute to the wider UX chapter
- Work across customer-facing portals, developer and API platforms, and internal back-office tools for energy-market stakeholders
Requirements
What you’ll need- 7+ years of experience applying Design Thinking methodologies in Agile environments, with mastery of both qualitative and quantitative research methods
- 3+ years of hands-on experience in interaction design and information architecture
- A formal qualification in UX (Master’s degree, recognized professional certification, or equivalent practical background)
- Advanced proficiency in Figma (wireframes, prototypes, user flows; experience with design systems is a plus)
- Experience with Miro, PowerPoint, and Matomo; experience with Condens is a strong plus
- Proven track record in facilitating collaborative workshops with cross-functional and large stakeholder groups
- Strong communication, storytelling, and synthesis skills
- Pragmatic, autonomous, and resilient delivery mindset
- Good working proficiency in Dutch and/or French, alongside fluent English; German is an asset
- Valid authorization to work in Belgium (EU citizen or valid Belgian work/residence permit)
Benefits
Comp & perks- A growing international community of experts, with both spontaneous and planned knowledge sharing moments such as brown bag sessions (innovation and tech keynotes)
- A hybrid working model combined with strong team connection through regular in-person gatherings and team-building events
- A strong and accessible leadership team that stays closely connected to consultants and projects
- A modern consultancy approach focused on trust, autonomy & flexibility in how you work
- A transparent and people-first culture where you can grow, take ownership, and be yourself
- Long-term, impactful projects with complex enterprise environments and meaningful energy transition challenges
- Competitive payroll package including medical insurance, meal vouchers, an annual training budget, and remote work support
- For freelancers: transparent day rates and clear terms with no hidden margins