Court Operations Associate – Mental Health Division

Minnesota Lawyer

. Complete high-level case processing and data entry for mental health cases using court technology systems .

Posted 10/14/2026full-timeMinneapolis • Minnesota • United StatesJuniorMid-Level💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in case processing and data entry for mental health cases, with strong customer service skills and the ability to manage complex calendars. Capable of maintaining compliance with court policies and procedures while effectively communicating with court users and stakeholders.

Highest-signal resume keywords

Case ProcessingCustomer ServiceCalendar ManagementMicrosoft Office SuiteData Privacy Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument ReviewStatutory ComplianceElectronic Document ApplicationsEFile and Serve (EFS)Drafting Court OrdersProofreadingMultitaskingAttention to DetailAnalytical Skills

Soft Skills

Effective CommunicationCultural SensitivityPatienceOrganizational SkillsInterpersonal Skills

Tools & Technologies

Google DocsAdobe Acrobat

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Mental Health CasesCourt Technology SystemsConfidential InformationHigh-Volume EnvironmentStakeholder Engagement

About the role

Key responsibilities & impact

Complete high-level case processing and data entry for mental health cases using court technology systems
Manage and maintain complex calendars and serve as the primary contact for scheduling hearings
Adapt to last-minute scheduling changes to ensure efficient operations
Assist and communicate with court users at the front counter, by phone, during court hearings, and electronically
Coordinate, communicate, and collaborate with team members on case processing
Review and process filings for timeliness, statutory compliance, and proper document security
Provide excellent, professional, courteous, and respectful customer service

Requirements

What you’ll need

High school diploma or equivalent, and one (1) year of relevant job experience OR equivalent amount of post-high school education and experience totaling one year
Relevant experience may include customer service, administrative work, office work, or clerical work
Ability to establish and maintain respectful, effective relationships with the public, stakeholders, and court staff
Ability to provide customer service while complying with court policies and procedures
Ability to multitask, maintain accuracy, work under pressure, and work in a high-volume, fast-paced environment
Ability to learn, apply, and explain instructions, policies, statutes, rules, procedures, and systems
Proficiency with electronic document applications such as Microsoft Office Suite, Google Docs, or Adobe Acrobat
Ability to manage and coordinate complex calendars
Effective verbal and written communication
Ability to comply with data privacy laws and maintain confidential information
Cultural sensitivity, patience, and understanding
Preferred: knowledge and working experience with eFile and Serve (EFS) and Microsoft Office applications
Preferred: experience preparing, drafting, editing, and proofreading court orders, forms, correspondence, and documents for electronic submission
Preferred: detail-oriented and analytical
Preferred: strong organizational skills
Preferred: exceptional customer service experience in a high-volume, fast-paced environment
Preferred: experience working closely with attorneys, judicial officers, and other professional individuals
Satisfactory criminal background check required
Reliable internet connection required when working remotely

Benefits

Comp & perks

Health and wellness benefits
Enhanced fertility benefits
Short- and long-term disability
Pension
Paid parental leave
Tuition reimbursement
Eligibility for the Public Service Loan Forgiveness program
Occasional remote work on a rotation with the team
State of Minnesota employee benefits