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Minnesota Lawyer

Senior Self-Help Center Specialist

Minnesota Lawyer

. Meet with and assist self-represented litigants in person, by telephone, mail, LiveChat, Zoom, email, or other electronic means .

Posted 9/21/2026full-timeAnoka • Minnesota • United StatesSenior💰 $37 - $57 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in legal research, analysis, and writing, with a strong understanding of substantive and procedural law. Capable of providing guidance to self-represented litigants while maintaining confidentiality and sensitivity in diverse situations.

Highest-signal resume keywords
Legal ResearchDrafting Legal DocumentsConflict ResolutionKnowledge of State StatutesExperience in Court or Legal Setting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Legal AnalysisProcedural Law KnowledgeStatute ReviewDocument AnalysisMemorandum PreparationAlternative Dispute ResolutionLegal WritingFact PresentationLegal Reference ResearchForm Development
Soft Skills
Conflict Resolution SkillsSensitivity to Crisis SituationsInterpersonal CommunicationOrganizational SkillsCollaboration
Tools & Technologies
Minnesota Case Information System (MNCIS)Microsoft ProductsAdobeLegal Search SoftwareWeb-Based Searches
Certifications & Qualifications
Bachelor’s Degree in Social Services, Law, Criminal Justice, or Related FieldValid Driver’s LicenseCriminal Background Check
Industry Keywords
Self-Help CenterJudicial CommitteesLegal Aid OrganizationsCourt AdministrationCommunity Resources

About the role

Key responsibilities & impact
  • Meet with and assist self-represented litigants in person, by telephone, mail, LiveChat, Zoom, email, or other electronic means
  • Gather information, determine issues, provide forms and completion guidance, review forms, and explain legal concepts and procedures without providing legal advice
  • Provide information about legal aid organizations and searching for private-practice attorneys
  • Review and research applicable statutes, court procedures, court rules, appellate cases, and other legal resources
  • Perform legal research, analysis, and writing on procedural and substantive matters
  • Prepare memorandums outlining issues, research, analysis, and recommended courses of action
  • Gather Self-Help Center and Early Neutral Evaluation statistics and update reports
  • Present Self-Help Center outreach opportunities to district leadership and committees
  • Collaborate with court administrators, staff, justice partners, legal service providers, law libraries, bar associations, and community and government organizations
  • Provide staff services to judicial committees, including notices, agendas, research, document analysis, meeting summaries, follow-up, and updates
  • Develop and implement training and advanced Early Neutral Evaluation training sessions
  • Provide legal review for district websites, forms, outreach, and educational materials, including developing new forms
  • Troubleshoot issues, handle complaints and conflicts, and solve problems with Early Neutral Evaluation providers and justice partners
  • Travel to all Tenth Judicial District counties and attend meetings, trainings, and appointments

Requirements

What you’ll need
  • Bachelor’s Degree from an accredited college or university in social services, law, criminal justice, court administration, or a related field
  • Valid driver’s license
  • Two to three years of experience in a court or legal setting
  • Knowledge of substantive and procedural law
  • Knowledge of state statutes, rules of court, related case law and opinions, state policies and procedures, alternative dispute resolution methods, and legal reference sources
  • Experience drafting and reviewing legal documents
  • Ability to analyze, organize, and present facts, law, and precedents
  • Demonstrated conflict resolution skills
  • Ability to research legal issues using printed and computerized sources
  • Competence with Minnesota Case Information System (MNCIS), Microsoft products, Adobe, fillable forms, web-based searches, and legal search software
  • Ability to handle sensitive and confidential matters and records appropriately
  • Knowledge of local legal and community resources
  • Ability to work sensitively with people in crisis and people from diverse backgrounds
  • Ability to work in a large judicial district with urban and rural counties
  • Access to a vehicle
  • Successful completion of a required criminal background check
  • Core business hours Monday-Friday, 8:00am-4:30pm

Benefits

Comp & perks
  • Health and wellness benefits
  • Enhanced fertility benefits
  • Short- and long-term disability
  • Pension
  • Paid parental leave
  • Tuition reimbursement
  • Potential eligibility for the Public Service Loan Forgiveness program
  • Hybrid work arrangement
  • Paid court-designated holidays