Batch Operations Analyst – Control-M, Automic

Minsait

. Monitor and track the execution of batch chains and processing workflows in production environments.

Posted 11/11/2026full-timeRemote • BrazilMid-LevelSenior💰 R$3,000 - R$3,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in monitoring production environments and batch processing, with a strong ability to analyze logs and troubleshoot operational incidents. Proficient in using ticketing tools and scripting languages to ensure compliance with SLAs and optimize process performance.

Highest-signal resume keywords

Batch Processing MonitoringIncident ResolutionJira or ServiceNowShell ScriptingControl-M

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Batch ProcessingOperational TroubleshootingLog AnalysisSQL QueriesLinux/UnixWindows Operating SystemsAutomic (UC4)Infrastructure MonitoringPerformance MetricsReprocessing Procedures

Tools & Technologies

JiraServiceNowControl-MAutomic (UC4)Shell ScriptingBashPowerShell

Industry Keywords

Production EnvironmentsHigh-AvailabilityMission-CriticalOperational MetricsSLA Compliance

Tech Stack

Tools & technologies

LinuxServiceNowSQLUnix

About the role

Key responsibilities & impact

Monitor and track the execution of batch chains and processing workflows in production environments.
Handle, log, and track support tickets and operational incidents.
Identify, analyze, and help resolve failures during job execution.
Ensure processes run in the correct sequence, in accordance with dependencies and business rules.
Validate the completion of batch loads and ensure compliance with SLAs and processing windows.
Perform reprocessing and operational procedures when necessary.
Monitor operational metrics, process availability, and performance.
Prepare operational reports and support the analysis of recurring incidents.
Collaborate with infrastructure, development, and support teams to address issues and restore services.

Requirements

What you’ll need

Experience monitoring production environments and batch processing.
Experience handling and resolving incidents.
Knowledge of ticketing tools such as Jira or ServiceNow.
Basic knowledge of Linux/Unix and Windows operating systems.
Ability to analyze logs and perform operational troubleshooting.
Availability to work a 12x36 shift schedule.
Knowledge of Automic (UC4) and Control-M.
Knowledge of Shell scripting, Bash, or PowerShell.
Knowledge of infrastructure and application monitoring tools.
Basic knowledge of databases and SQL queries.
Experience working in mission-critical and high-availability environments.
Bachelor’s degree in Information Technology or a related field.

Benefits

Comp & perks

Meal allowance
Food allowance
Health insurance
Dental insurance
Education assistance
Childcare assistance
Udemy
Wellhub
Profit sharing