Information Scientist

Miratech

. Analyze the existing knowledge base to identify gaps in content structure, consistency, duplication, metadata, and searchability .

Posted 10/26/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in taxonomy design, metadata modeling, and information architecture to enhance content findability and AI-powered search capabilities. Strong analytical and communication skills are essential for translating complex findings into actionable recommendations.

Highest-signal resume keywords

Taxonomy DesignMetadata ModelingInformation ArchitectureSearch OptimizationContent Structuring for AI

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content Quality AssessmentSearch Behavior AnalysisContent Structuring GuidelinesControlled VocabulariesTagging RulesContent Lifecycle ManagementAI-Powered Knowledge RetrievalReadability AssessmentSemantic SearchZero-Result Query Analysis

Soft Skills

Analytical SkillsCommunication Skills

Tools & Technologies

Genesys Cloud SolutionsContact Centre Knowledge Platforms

Certifications & Qualifications

Master's Degree in Library and Information ScienceGovernment of Canada Security Clearance

Industry Keywords

SKOSDublin CoreISO 25964Public Sector ExperienceBilingual English/French

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Analyze the existing knowledge base to identify gaps in content structure, consistency, duplication, metadata, and searchability
Conduct a baseline assessment of 100–200 pilot articles for content quality, accuracy, currency, readability, and tagging practices
Analyze search logs and user behavior to identify search relevance issues, zero-result queries, and terminology gaps
Design a taxonomy and metadata model, including hierarchies, controlled vocabularies, synonyms, tagging rules, and audience-specific content classification
Define content structuring guidelines and search optimization requirements for keyword, semantic, and AI-powered knowledge retrieval
Establish content quality standards, lifecycle rules, review processes, and ownership guidelines with the Senior PS Consultant
Support proofs of concept by evaluating taxonomy and search capabilities and assessing AI retrieval quality
Document recommendations and guidelines for the client's content team

Requirements

What you’ll need

5+ years of experience in information science, taxonomy design, metadata modelling, information architecture, or enterprise search
Demonstrated experience designing taxonomies and metadata models for enterprise or digital content environments
Practical experience analyzing search behavior, improving content findability, and defining search optimization requirements
Experience structuring or preparing content for AI-powered search, knowledge retrieval, or virtual agents
Understanding of how content structure, metadata, and information architecture affect AI-powered search and knowledge retrieval
Strong analytical and communication skills, with the ability to translate findings into practical recommendations
Eligibility to obtain and maintain a Government of Canada security clearance
Nice to have: Master's degree in Library and Information Science (MLIS/MISt) or an equivalent qualification in Information Science
Nice to have: Experience with Genesys Cloud solutions or other contact centre knowledge platforms
Nice to have: Knowledge of taxonomy and metadata standards, such as SKOS, Dublin Core, or ISO 25964
Nice to have: Government or public sector experience
Nice to have: Bilingual English/French proficiency

Benefits

Comp & perks

Comprehensive compensation and benefits package
Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship and talent investment programs
Internal mobility opportunities
Internship opportunities
Collaboration on impactful projects for top global clients
Inclusive and supportive work environment
Regular team-building company social events