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Miratech

Senior Full Stack Java Engineer – Workforce Management

Miratech

. Design and implement workforce planning, forecasting, scheduling, and optimization capabilities .

Posted 10/7/2026full-timeRemote • California • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce management concepts, including forecasting, scheduling, and optimization, while leveraging full-stack development skills in Java, Spring, TypeScript, and React. Proficient in designing REST APIs and microservices, with a strong focus on cloud-native deployment and CI/CD practices.

Highest-signal resume keywords
Full-Stack Software DevelopmentWorkforce Management ConceptsJava and Spring TechnologiesREST API DesignPostgreSQL Data Modeling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
JavaSpring BootTypeScriptReactREST APIsMicroservicesPostgreSQLCI/CD PipelinesCloud-Based ApplicationsEvent-Driven Services
Soft Skills
Excellent Communication Skills
Tools & Technologies
AWS ServicesJenkinsKubernetesKafkaRabbitMQ
Industry Keywords
Workforce PlanningForecastingSchedulingAdherenceOperational Reporting

Tech Stack

Tools & technologies
AngularAWSCloudJavaJavaScriptJenkinsKafkaKubernetesMicroservicesNode.jsPostgresRabbitMQReactSpringSpring BootSpringBootSQLTypeScript

About the role

Key responsibilities & impact
  • Design and implement workforce planning, forecasting, scheduling, and optimization capabilities
  • Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting
  • Develop responsive workforce applications using TypeScript and React
  • Design and consume REST APIs using an API-first approach
  • Define and maintain OpenAPI/Swagger contracts and versioning standards
  • Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events
  • Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms
  • Model workforce and operational data in PostgreSQL and other relational databases
  • Containerize services and contribute to cloud-native deployment patterns and configuration management
  • Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes
  • Troubleshoot production issues and optimize performance, batch processing, concurrency, scalability, and reliability
  • Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement
  • Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders

Requirements

What you’ll need
  • 8+ years of experience in full-stack software development, including ownership of production applications
  • Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management
  • Experience with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows
  • Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
  • Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices
  • Familiarity with Node.js
  • Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms
  • Proven experience designing REST APIs, microservices, and event-driven services in distributed environments
  • Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases
  • Experience developing, deploying, or supporting cloud-based and containerized applications
  • Excellent communication skills, including technical documentation and client-facing workshops
  • Experience with AWS services and Amazon Connect is preferred
  • Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies
  • Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices
  • Practical experience with AI-assisted software development or AI-enabled solutions is a plus

Benefits

Comp & perks
  • Health insurance
  • Relocation program
  • Remote work flexibility / Work From Anywhere Culture
  • Professional development opportunities
  • Certification programs
  • Mentorship and talent investment programs
  • Internal mobility opportunities
  • Internship opportunities
  • Collaboration on impactful projects for top global clients
  • Inclusive and supportive work environment
  • Regular team-building company social events