Senior Full Stack Java Engineer – Workforce Management

Miratech

. Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and domain-driven design practices .

Posted 10/7/2026full-timeRemote • New York • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in full-stack software development with a strong focus on workforce management solutions, including forecasting, scheduling, and optimization. Proficient in designing and implementing microservices, REST APIs, and cloud-native applications while ensuring high performance and reliability.

Highest-signal resume keywords

Java DevelopmentSpring Boot FrameworkMicroservices ArchitecturePostgreSQL Database DesignWorkforce Management Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Full-Stack Software DevelopmentREST API DesignEvent-Driven ArchitectureSQL ProficiencyContainerizationCI/CD Pipeline ManagementWorkforce ForecastingScheduling AlgorithmsComponent-Based DesignOptimization Logic

Soft Skills

Excellent CommunicationTechnical DocumentationCollaboration

Tools & Technologies

AWS ServicesJenkinsKubernetesTypeScriptReactAngularKafkaRabbitMQOpenAPI/SwaggerCloud Platforms

Industry Keywords

Workforce ManagementOperational ReportingShift ManagementAdherence ManagementIntraday Management

Tech Stack

Tools & technologies

AngularAWSCloudJavaJavaScriptJenkinsKafkaKubernetesMicroservicesNode.jsPostgresRabbitMQReactSpringSpring BootSpringBootSQLTypeScript

About the role

Key responsibilities & impact

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and domain-driven design practices
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting
Develop responsive workforce applications using TypeScript and React
Design and consume REST APIs using an API-first approach; maintain OpenAPI/Swagger contracts and versioning standards
Implement event-driven workflows for schedule changes, agent states, queue metrics, forecasts, and adherence events
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms
Model workforce and operational data in PostgreSQL and other relational databases
Containerize services and contribute to cloud-native deployment patterns and configuration management
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes
Troubleshoot production issues and optimize performance, batch processing, concurrency, scalability, and reliability
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to deliver solutions

Requirements

What you’ll need

8+ years of experience in full-stack software development, including ownership of production applications
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management
Experience with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases
Experience developing, deploying, or supporting cloud-based and containerized applications
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops
Experience with AWS services and Amazon Connect is preferred
Practical knowledge of WFM processes or products is preferred
Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning
Experience with real-time operational data processing and event-driven architectures
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus

Benefits

Comp & perks

Health insurance
Relocation program
Remote work flexibility / Work From Anywhere Culture
Professional development opportunities
Certification programs
Mentorship and talent investment programs
Internal mobility opportunities
Internship opportunities
Collaboration on impactful projects for top global clients
Inclusive and supportive work environment
Regular team-building company social events