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Customer Service Specialist – Property Management Clients, Property Insurance, Internal Sales
Miske & Loeck Assekuranz Makler GmbH. Provide comprehensive, independent support and advice to clients, primarily property management companies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance contract administration and claims handling, with a strong focus on providing exceptional client support in the property management sector. Proficient in managing operations related to insurance applications and claims, while effectively collaborating with sales and management teams.
Highest-signal resume keywords
Composite Insurance ExperienceInsurance Contract AdministrationClaims HandlingClient SupportMicrosoft Word Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Contract AdministrationClaims HandlingQuotations PreparationApplication ProcessingComposite Insurance
Soft Skills
Strong CommunicationService OrientationTeam PlayerCommitment
Tools & Technologies
Microsoft Word
Certifications & Qualifications
Vocational Training as Insurance and Finance Clerk
Industry Keywords
Property ManagementLiability InsuranceAccident InsuranceMotor Insurance
About the role
Key responsibilities & impact- Provide comprehensive, independent support and advice to clients, primarily property management companies
- Serve as the liaison between clients and insurance companies
- Manage day-to-day operations, from processing applications through to handling claims
- Independently prepare quotations and cover notes
- Review claims notifications and forward them to insurance companies
- Work with insurers to find optimal solutions and assist clients with their requests
- Collaborate closely with the field sales team, back office, and management
Requirements
What you’ll need- Completed vocational training as an insurance and finance clerk or an equivalent or higher qualification
- Practical experience in composite insurance (property, liability, accident, and motor insurance), preferably in the property management sector
- Relevant knowledge of insurance contract administration and claims handling
- Confident manner combined with a strong service orientation and high level of commitment
- Strong communicator and team player
- Proficient in Microsoft Word
Benefits
Comp & perks- Secure, permanent position in a team-oriented environment
- Flat hierarchies and short, fast decision-making processes
- Flexible working hours with flexitime and 60% remote work
- 30 days of annual leave (Christmas Eve and New Year’s Eve are provided as additional days off without using vacation days)
- Attractive compensation package, including an annual bonus dependent on company performance
- Individual professional development and training opportunities
- Convenient location with excellent accessibility by public transport and car parking
- Regular team-building events and company functions
- Optional weekly team lunch at the company’s expense
- Company bicycle leasing program
- Childcare subsidy
- Personal health allowance
- Company pension plan
- Employer-provided accident insurance