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Program Manager
Mission Australia. Lead, support and develop multidisciplinary teams delivering Adult and Youth AOD and Commonwealth Psychosocial Support services across Broken Hill and Dareton .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading multidisciplinary teams in the delivery of Adult and Youth AOD and Psychosocial Support services, ensuring compliance with contractual requirements and fostering strong community partnerships. Possesses a strong understanding of person-centred approaches and the ability to manage program resources effectively.
Highest-signal resume keywords
Leadership In Multidisciplinary TeamsExperience In Mental Health And AOD ServicesBudget Management And ComplianceCommunity Engagement And CollaborationPerson-Centred And Recovery-Oriented Approaches
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementCase Work OversightRisk Identification And ManagementKPI AchievementResource Management
Soft Skills
Strong Communication SkillsInterpersonal SkillsCoaching And Development SkillsValues-Led LeadershipCollaboration Skills
Certifications & Qualifications
Current NSW Driving LicenceClearance To Work With Children/Vulnerable PeopleNational Police History Check
Industry Keywords
Psychosocial SupportAlcohol And Other Drugs (AOD)Community ServicesFar West NSWPerson-Centred Approaches
About the role
Key responsibilities & impact- Lead, support and develop multidisciplinary teams delivering Adult and Youth AOD and Commonwealth Psychosocial Support services across Broken Hill and Dareton
- Provide values-led leadership, coaching and supervision
- Oversee case work and peer-led service delivery
- Ensure services are person-centred, culturally responsive and focused on positive client outcomes
- Ensure programs meet contractual requirements, funding guidelines, quality frameworks, KPIs and organisational policies
- Foster safe, consistent and high-quality practice across mental health, psychosocial and AOD services
- Build and maintain partnerships with local health providers, community organisations, referral partners and other stakeholders across Far West NSW
- Support locally responsive service delivery across Broken Hill, Dareton and Far West communities
- Monitor program performance, identify risks and opportunities, and drive continuous improvement
- Manage program resources, budgets and expenditure
- Champion safety, inclusion, collaboration and client focus, including a child-safe environment
Requirements
What you’ll need- Relevant tertiary qualification combined with substantial experience in community, health, human services or a related field
- Demonstrated experience within mental health and Alcohol and Other Drugs (AOD) services
- Ability to lead teams working with people with complex support needs
- Strong people leadership skills, with demonstrated experience coaching, developing and supporting multidisciplinary teams
- Sound understanding of psychosocial support, recovery-oriented and person-centred approaches
- Experience leading programs within a complex community service environment while achieving service outcomes, contractual requirements and KPIs
- Strong understanding of Far West NSW communities
- Demonstrated ability to establish trusted relationships and collaborate effectively with community organisations, health services and other key stakeholders
- Strong communication and interpersonal skills
- Experience managing budgets, resources, reporting, risks and compliance requirements
- Current NSW Driving Licence
- National police history check, qualifications and referee checks before starting work
- Clearance to work with children/vulnerable people before starting work
Benefits
Comp & perks- Not-for-profit salary packaging, reducing your tax
- Free external, confidential counselling
- Access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Mission Australia Thank You Day
- Work Anniversary Day off
- Diverse and inclusive working environment
- Accessible and inclusive recruitment and employee experience