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Field Service Technician
Mission Critical Group. Perform installation, testing, calibration, and maintenance of low-, medium-, and high-voltage electrical equipment and control systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installation, testing, and maintenance of electrical systems, with a strong focus on troubleshooting and root cause analysis. Proficient in adhering to safety standards and maintaining positive customer relationships through effective communication and technical knowledge.
Highest-signal resume keywords
Electrical Power SystemsPLC TroubleshootingPreventive MaintenanceElectrical Test EquipmentTechnical Trade School Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
InstallationTestingCalibrationTroubleshootingRoot Cause AnalysisElectrical TheoryPower Distribution SystemsReading Electrical SchematicsPreventive Maintenance InspectionsService Documentation
Soft Skills
Professional CommunicationCustomer Relationship ManagementProblem SolvingTeam CollaborationAdaptability
Tools & Technologies
MultimetersInsulation TestersPower Quality AnalyzersMicrosoft OfficeService Reporting Software
Certifications & Qualifications
High School DiplomaGEDAssociate Degree in Electrical Engineering TechnologyTechnical Trade School Certification
Industry Keywords
Power GenerationUtilitiesMarineOil and GasManufacturingIndustrial EquipmentOSHANFPA 70ELockout/Tagout ProceduresElectrical Safety Standards
About the role
Key responsibilities & impact- Perform installation, testing, calibration, and maintenance of low-, medium-, and high-voltage electrical equipment and control systems
- Troubleshoot electrical, mechanical, control, PLC, generator, switchgear, relay, and power distribution systems
- Conduct preventive and predictive maintenance inspections to maximize equipment reliability and uptime
- Diagnose equipment failures and determine root causes using technical drawings, schematics, diagnostic tools, and testing equipment
- Complete repairs, retrofits, upgrades, and equipment modifications
- Respond to emergency service calls and provide on-call support as assigned
- Build and maintain positive customer relationships through professional communication and technical expertise
- Provide recommendations for maintenance, repairs, upgrades, and operational improvements
- Prepare service reports documenting findings, corrective actions, recommendations, and parts utilized
- Support service quoting activities through accurate field assessments and scope development
- Adhere to company, customer, OSHA, NFPA 70E, and applicable safety requirements
- Conduct job hazard analysis and maintain safe work practices, PPE, lockout/tagout procedures, and electrical safety standards
- Report safety concerns, incidents, and near misses promptly
- Support continuous improvement initiatives that improve service quality, efficiency, and customer satisfaction
- Complete service documentation, expense reports, time sheets, and travel records accurately and timely
- Maintain company tools, testing equipment, vehicles, and inventory in good working condition
- Participate in required training and certification programs
Requirements
What you’ll need- 3–5 years of field service, maintenance, or troubleshooting experience involving electrical power systems, generators, switchgear, controls, or industrial equipment
- Experience in power generation, utilities, marine, oil and gas, manufacturing, or industrial environments preferred
- Experience with PLC troubleshooting and electrical control systems preferred
- Knowledge of electrical theory, power distribution systems, switchgear, generators, protective relays, and control systems
- Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals
- Familiarity with PLC platforms such as Allen-Bradley, Siemens, Schneider, or similar systems
- Proficiency using electrical test equipment including multimeters, insulation testers, and power quality analyzers
- Strong troubleshooting and root cause analysis skills
- Proficiency with Microsoft Office and service reporting software
- High School Diploma or GED required
- Associate degree in Electrical Engineering Technology, Industrial Maintenance, Electronics Technology, or related field preferred
- Technical trade school certification preferred
- Ability to work in a production setting and move around the manufacturing plant, including walking, standing, and climbing stairs
- Ability to lift and carry items up to fifty (50) pounds following OSHA standards
- Must be able to see and hear well enough to navigate the plant safely and communicate effectively
- Ability to work weeks over forty (40) hours, including weekends or holidays, as project requirements may require
Benefits
Comp & perks- Hourly pay (FLSA Non-Exempt)
- Required training and certification programs
- Extensive travel associated with the role
- On-call support opportunities/assignments