Office Operations Intern

Mission Healthcare

. Conduct welcome calls to new patients and their families, provide a positive first impression, and introduce services .

Posted 10/27/2026part-timeRemote • California • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and a compassionate approach to patient interactions while adhering to HIPAA guidelines. Capable of supporting healthcare administration tasks and maintaining professional relationships with patients and clinical teams.

Highest-signal resume keywords

HIPAA CompliancePatient CommunicationCustomer ServiceHealthcare Administration InterestConfidentiality Maintenance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

ReliableResponsibleProfessionalCompassionate

Tools & Technologies

ComputersPhones

Industry Keywords

Home HealthHospicePatient InteractionHealthcare Operations

About the role

Key responsibilities & impact

Conduct welcome calls to new patients and their families, provide a positive first impression, and introduce services
Contact patients discharged 31+ days ago to maintain relationships and assess whether additional services are needed
Accurately document patient interactions while maintaining confidentiality under HIPAA guidelines
Communicate patient information and additional needs or concerns to the clinical team
Provide compassionate and professional customer service during patient interactions
Complete special projects and ad hoc tasks supporting business operations
Observe nurses, therapists, sales, and administrative staff to learn home health and hospice operations

Requirements

What you’ll need

Current high school student (preferably junior or senior)
Interest in healthcare administration, home health, and/or hospice
Reliable, responsible, and professional
Comfortable using computers and phones for basic tasks
Monday-Friday availability, 20-25 hours per week
Ability to maintain confidentiality in accordance with HIPAA guidelines

Benefits

Comp & perks

401(k) retirement savings plan
Mileage reimbursement
Employee Assistance Program (EAP)
Paid vacation, sick leave, and holidays
Tuition Reimbursement
Relocation Assistance
Medical, dental, and vision insurance for employees regularly scheduled 30+ hours per week
Flexible Spending & Health Savings Accounts for employees regularly scheduled 30+ hours per week
Disability, life, and AD&D insurance for employees regularly scheduled 30+ hours per week
Pet insurance for employees regularly scheduled 30+ hours per week
Paid summer internship