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IT Business Analyst I
Mission Produce Inc.. Gather business requirements to help the Development Team design and implement solutions .
Posted 10/10/2026full-timeRemote • United StatesJuniorMid-Level💰 $103,300 - $129,125 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting and delivering ERP technical solutions, particularly with Microsoft Dynamics 365 F&O and Microsoft Azure. Strong organizational and communication skills are essential for collaborating with cross-functional teams and managing IT projects effectively.
Highest-signal resume keywords
Microsoft Dynamics 365 F&OMicrosoft AzureERP Technical SolutionsProject ManagementBilingual in Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ERP ImplementationProcess DocumentationApplication QAUser Security ManagementService Desk SupportApplication IntegrationTechnical DirectionSoftware Development Life CycleEnd-User TestingTechnical Support
Soft Skills
Excellent CommunicationOrganizational SkillsAttention to DetailMultitaskingCollaboration
Tools & Technologies
Microsoft OfficeD365Service Desk ToolsTesting ToolsCollaboration Tools
Industry Keywords
ManufacturingSupply ChainLogisticsEDIIT Operations
Tech Stack
Tools & technologiesAzureERPSDLC
About the role
Key responsibilities & impact- Gather business requirements to help the Development Team design and implement solutions
- Monitor and provide technical direction to internal resources as needed
- Participate in technical discussions regarding D365 and application integrations
- Capture functional requirements for custom development
- Collaborate with IT functional teams and business units
- Assist with technical application upgrades and new services
- Provide day-to-day D365 business support and service desk ticket support
- Help design, implement, and support D365 application user security
- Support audit and user security reporting requirements
- Monitor planned service outages and feature releases with Microsoft
- Coordinate testing, training, and support with IT and business stakeholders
- Support application integrations with other systems and processes
- Work with IT Project Managers on large projects
- Autonomously manage and run small IT projects
- Develop solution presentations with cross-functional team input
- Assist with application QA and facilitate end-user testing
- Perform other duties as required
Requirements
What you’ll need- Bachelor’s degree or equivalent combination of education and training
- 2+ years supporting and delivering ERP technical solutions
- Experience with Microsoft Azure and Microsoft Dynamics 365 F&O
- Basic knowledge in generating process documentation
- Solid organizational skills, including attention to detail and multitasking
- Excellent communication, verbal, and written skills
- Strong working knowledge of Microsoft Office
- Ability to work Eastern Time hours, 8:00 AM to 5:00 PM ET
- Ability to work on-call and outside regular business hours according to business needs
- Ability to travel if needed to other remote sites, including internationally
- Experience with large-scale ERP implementations, software development life cycle, and IT operations preferred
- Experience working closely with software development teams preferred
- Experience within manufacturing, supply chain, and logistics industries preferred
- Experience with EDI preferred
- Bilingual in Spanish a plus
- Legally authorized to work in the United States without requiring sponsorship
Benefits
Comp & perks- Fully remote work arrangement
- On-call and ability to work outside regular business hours according to business needs
- Ability to travel if needed to other remote sites, including internationally