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Mitel

Inside Sales Representative

Mitel

. Serve as a primary day-to-day point of contact for assigned channel partners .

Posted 10/27/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship-building capabilities with channel partners while providing high-quality support and insights through data analysis. Proficient in coordinating with internal teams to enhance partner satisfaction and streamline sales processes.

Highest-signal resume keywords
Inside Sales ExperienceCustomer Service SkillsAnalytical MindsetMicrosoft Excel ProficiencySalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Data AnalysisQuotingOrderingProgram ManagementProduct Knowledge
Soft Skills
Excellent CommunicationInterpersonal SkillsOrganizational SkillsSelf-MotivatedTeam Collaboration
Tools & Technologies
Microsoft PowerPointCRM Tools
Industry Keywords
TelecommunicationsChannel SalesPartner EnablementSales ResourcesPromotional Campaigns

About the role

Key responsibilities & impact
  • Serve as a primary day-to-day point of contact for assigned channel partners
  • Provide responsive, high-quality support to channel partners
  • Develop strong working relationships and become a trusted resource for partner questions, needs, and opportunities
  • Assist with product, pricing, quoting, ordering, program, and general sales-related questions
  • Coordinate with internal Mitel teams to resolve partner issues
  • Communicate Mitel programs, promotions, product updates, resources, and initiatives
  • Analyze sales data and partner performance metrics to provide insights and recommendations
  • Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources
  • Reach out to partners to identify opportunities, follow up on leads, and encourage sales activity
  • Support partners throughout the sales process from opportunity identification through close
  • Help partners identify appropriate Mitel solutions based on customer requirements
  • Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion
  • Work with internal teams to enhance channel partner satisfaction and streamline processes

Requirements

What you’ll need
  • Bachelors degree, or experience in lieu of education
  • 2+ years of experience in inside sales, customer service, account management, or a related role
  • Strong interest in technology, telecommunications, and channel sales
  • Excellent communication and interpersonal skills with the ability to build relationships
  • Analytical mindset with proficiency in Microsoft Excel, PowerPoint, and CRM tools
  • Salesforce experience is a plus
  • Self-motivated, eager to learn, and able to work independently and in a team environment
  • Strong organizational skills and attention to detail
  • Must not require sponsorship for US work authorization

Benefits

Comp & perks
  • Affordable Medical, Dental, Vision, Life and Disability Insurance
  • Matching 401(k) plan
  • Paid time off (holiday, vacation and sick)
  • Employee Assistance Program
  • Reward and Recognition Programs
  • Commission included in total target compensation
  • Inclusive working environment and workforce diversity