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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong relationship-building capabilities with channel partners while providing high-quality support and insights through data analysis. Proficient in coordinating with internal teams to enhance partner satisfaction and streamline sales processes.
Highest-signal resume keywords
Inside Sales ExperienceCustomer Service SkillsAnalytical MindsetMicrosoft Excel ProficiencySalesforce Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Data AnalysisQuotingOrderingProgram ManagementProduct Knowledge
Soft Skills
Excellent CommunicationInterpersonal SkillsOrganizational SkillsSelf-MotivatedTeam Collaboration
Tools & Technologies
Microsoft PowerPointCRM Tools
Industry Keywords
TelecommunicationsChannel SalesPartner EnablementSales ResourcesPromotional Campaigns
About the role
Key responsibilities & impact- Serve as a primary day-to-day point of contact for assigned channel partners
- Provide responsive, high-quality support to channel partners
- Develop strong working relationships and become a trusted resource for partner questions, needs, and opportunities
- Assist with product, pricing, quoting, ordering, program, and general sales-related questions
- Coordinate with internal Mitel teams to resolve partner issues
- Communicate Mitel programs, promotions, product updates, resources, and initiatives
- Analyze sales data and partner performance metrics to provide insights and recommendations
- Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources
- Reach out to partners to identify opportunities, follow up on leads, and encourage sales activity
- Support partners throughout the sales process from opportunity identification through close
- Help partners identify appropriate Mitel solutions based on customer requirements
- Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion
- Work with internal teams to enhance channel partner satisfaction and streamline processes
Requirements
What you’ll need- Bachelors degree, or experience in lieu of education
- 2+ years of experience in inside sales, customer service, account management, or a related role
- Strong interest in technology, telecommunications, and channel sales
- Excellent communication and interpersonal skills with the ability to build relationships
- Analytical mindset with proficiency in Microsoft Excel, PowerPoint, and CRM tools
- Salesforce experience is a plus
- Self-motivated, eager to learn, and able to work independently and in a team environment
- Strong organizational skills and attention to detail
- Must not require sponsorship for US work authorization
Benefits
Comp & perks- Affordable Medical, Dental, Vision, Life and Disability Insurance
- Matching 401(k) plan
- Paid time off (holiday, vacation and sick)
- Employee Assistance Program
- Reward and Recognition Programs
- Commission included in total target compensation
- Inclusive working environment and workforce diversity
